Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 35.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Technologies
Your role in the team
- Identification and analysis of IT issues.
- Competent point of contact for various IT-related requirements and issues.
- Troubleshooting via email, digital ticketing, and personal contact.
- Forwarding complex inquiries to the responsible specialists.
- Thorough documentation via ticketing system.
- Support and consulting for end users via the hotline.
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Our expectations of you
Qualifications
- Good knowledge of Microsoft Windows and common Office applications.
- Ideally, first contact points with Mobile Device Management (MDM).
- Strong customer orientation and professional demeanor.
- Strong communication skills as well as enjoyment in solving technical challenges.
- Very good spoken and written German skills.
Experience
- Initial practical experience in IT customer support - internships are also welcome.
- Experience in handling IT hardware and Active Directory.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
- 🚙Company Car
- 💻Company Notebook for Private Use
- 🚎Public Transport Allowance
- 📱Company Phone for Private Use
- 🛍Employee Discount
Food & Drink
Job Locations
Location Vienna
Wagenseilgasse 3
1120 Wien
Austria
This is your employer
ACP Österreich
Feldbach, Graz, Rott, Gmunden, Wien, St. Pölten, Traun
ACP provides businesses, government agencies, and other organizations with end-to-end IT solutions that are tailored to their specific needs. Our comprehensive portfolio includes consulting, procurement and integration services; managed services; data center services; and financing for all types of IT products and systems. We understand the unique challenges these organizations face when it comes to technology, so we offer comprehensive support every step of the way.
Description
- Company Size
- 250+ Employees
- Founding year
- 1993
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)3.8
Career Growth
4.1Workingconditions
4.5Culture
3.6Engineering
3.1
IT support: hotline and field service
- Salary
- from 35.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
