Job
- Level
- Experienced
- Job Field
- IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna
- Working Model
- Onsite
Job Technologies
Your role in the team
- Primary contact person for user problems in the areas of hardware (clients, peripherals, printers) and standard software (primarily Windows 10/11, Office 365)
- Recording, prioritizing, dispatching and processing support cases
- Independent research into possible causes of problems
- Documentation of support cases in the ticketing system
- Maintenance and installation of client systems (PC, notebook)
- User and computer management in Active Directory
- Knowledge of SystemCenter ConfigurationManager or Intune is an advantage
- Basic network knowledge is an advantage (TCP/IP, DHCP, DNS)
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Our expectations of you
Qualifications
- Passion and joy in supporting professional IT systems
- Social skills, strong communication skills and the ability to work in a team
- Friendly demeanor and professional manners
- Calm, structured and results-oriented way of working
- Hands-on mentality and a high level of willingness to help
- A high degree of personal responsibility and enjoyment in analyzing and correcting errors
- Enthusiasm for new technologies and interest in continuous training
- English knowledge in spoken and written
Experience
- Professional experience in client support
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Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
More net
Job Locations
Location Vienna
Austria
This is your employer
SCHRACK SECONET AG
Wien
Schrack Seconet is a leading Austrian high-tech company for fire alarm, communication and security systems. It ranks among the world's top providers in these areas.
Description
- Founding year
- 1994
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Electronics, Automatization
IT Client Management Support
- Location
- Vienna
- Working Model
- Onsite
