Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 49.000 to 53.000€ Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you handle qualified support requests in device management, analyze issues, and collaborate with customers to find solutions, while also supporting internal IT inquiries.
Job Technologies
Your role in the team
- You handle qualified support requests related to device management, analyze them, and work remotely and online with the customer to find a solution.
- You have frequent contact with clients and manufacturers both domestically and internationally.
- You support the client in creating configurations, assist with the operational readiness of Mobile Enterprise solutions, and ensure an optimal workflow.
- You are also the point of contact for your colleagues regarding internal IT questions and keep an eye on the dedicated servers and services.
- Our work is diverse! For example, you help reduce waiting times at supermarket checkout counters, decrease food waste, minimize transportation to and from warehouses, enable real-time knowledge transfer across continents, and make the daily work life of our clients' employees easier.
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Our expectations of you
Education
- Additionally, you have completed a technical education (HTL, apprenticeship) and/or have relevant professional experience.
Qualifications
- You possess solid Android knowledge and are well-versed in the latest developments in Enterprise Mobility.
- Ideally, you have knowledge in the application, implementation, and operation of an MDM (e.g., Ivanti, XenMobile, SureMDM, Soti, Intune, Blackberry, or similar are familiar to you).
- You are passionate about information technology and have basic knowledge of LAN/WLAN.
- You have excellent spoken and written skills in German and English.
- You value independent work and possess a precise, structured, and self-responsible working style.
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Benefits
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
More net
Job Locations
Topics that you deal with on the job
This is your employer
Barcotec
Salzburg, Salzburg, Wien
Barcotec's technology solutions give agile companies a competitive edge by streamlining digital workflows in production, logistics, trade, field service, and healthcare. Our global network of suppliers keeps us up-to-date on the latest trends from the Silicon Valley to Japan.
Description
- Company Size
- 1-49 Employees
- Founding year
- 1989
- Language
- German
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Trade, Internet, IT, Telecommunication
Second level enterprise support
- Salary
- 49.000 to 53.000€ Gross/Year
- Location
- Vienna
- Working Model
- Onsite
