Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 44.800 € Gross/Year
- Location
- St. Florian am Inn
- Working Model
- Onsite
Job Summary
You will be the go-to technical support contact for clients, handling inquiries about EVG systems and providing assistance with troubleshooting through phone, email, and remote connection.
Your role in the team
- As part of our Technical Support Team, you are the competent, reliable point of contact for our customers regarding technical support for EVG systems.
- First point of contact for technical customer inquiries.
- Independent prioritization and handling of incoming inquiries.
- Technical support for troubleshooting via phone, email, remote connection for our on-site service technicians as well as our customers.
- Technical clarification of spare parts and upgrade requests (in-house).
- Responsibility for the support request from initiation to completion in close cross-departmental collaboration.
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Our expectations of you
Education
- A completed technical education LAP/FS/HTL (Electronics, Electrical Engineering, Mechatronics, etc.) or similar solid electronics knowledge.
Qualifications
- Systematic approach to problem solving.
- Customer orientation in thinking and acting.
- Self-responsibility and resilience.
- English skills and communication ability.
- Teamwork skills and cross-functional thinking.
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Benefits
Food & Drink
Health, Fitness & Fun
More net
Work-Life-Integration
Job Locations
Location St. Florian am Inn
4782 Oberösterreich
Austria
This is your employer
EV Group GmbH
Sankt Florian Am Inn, Braunau Am Inn, Linz, Tempe, Hilsboro, Yokohama, Fukuoka
EV Group is a highly respected technology and market leader in precision machinery for wafer processing in the semiconductor, microsystems, and nanotechnology industries.
Description
- Company Size
- 250+ Employees
- Founding year
- 1980
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Electronics, Automatization, Engineering Industry
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.0
Culture
3.8Engineering
4.3Career Growth
4.0Workingconditions
4.1
Technical support - international mechanical engineering
- Salary
- from 44.800 € Gross/Year
- Location
- St. Florian am Inn
- Working Model
- Onsite
