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ERP Application and Support Manager

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Job

  • Level
    Experienced
  • Job Field
    IT, BI, Support
  • Employment Type
    Part Time/Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 2.223 € Gross/Month
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you provide First and Second Level support for ERP applications, handle system configuration and data migration, and optimize software while closely collaborating with project managers and developers.

    Job Technologies

    Your role in the team

    • First and Second Level Support for ERP customers.
    • Monitoring to identify system errors, optimization potentials, and technical dependencies for ongoing system maintenance.
    • System configuration including data migration in close coordination with project management and the development team.
    • Independent problem solving through code scripts (e.g., for setting up Automated Actions).
    • Data preparation and execution of data import into customer databases.
    • System tests and bug fixing.
    • Participation in client projects to meet specific requirements of the open-source ERP system Odoo.

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    Our expectations of you

    Education

    • Completed commercial or technical training (e.g., Business Informatics).

    Qualifications

    • You are a team player and work independently and responsibly with common sense.
    • Basic knowledge of object-oriented programming for simple scripts - we work with Python.
    • Basic knowledge of working with version control systems (e.g., git).
    • Interest in the architecture of IT infrastructure and ERP software solutions (preferably: Odoo).
    • Proficient in Microsoft Excel.
    • Strong social skills in dealing with internal and external teams.
    • Excellent written and spoken proficiency in German and English.
    • Applicants who live and work in Austria (Vienna or Lower Austria).

    Experience

    • At least 1 year of professional experience in Application Management or Support (experience with ERP systems is an advantage).
    • Experience with customer contact is an advantage.

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    What we offer

    • Project-related activity with a diverse range of tasks.
    • Working with state-of-the-art software in the SME and logistics sector.
    • Flat hierarchies, open communication, and team-oriented work.
    • Own area of responsibility with scope for design.
    • Flexible location choice - 1010 in the heart of the city or 2301 on the outskirts of Vienna.
    • Flexible working hours.
    • The collective agreement minimum salary for this position is EUR 2,223 gross per month (Austria/entry level).
    • We will determine your actual salary together. It is market-appropriate and depends on your qualifications and previous experience.

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    Benefits

    Work-Life-Integration

    Food & Drink

    Health, Fitness & Fun

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    Topics that you deal with on the job

    Job Locations

    Map of company locations
    • Location Vienna

      Austria

    This is your employer

    SUPPLioT

    SUPPLioT

    Groß-Enzersdorf

    We are working together to create a tool that accurately captures all relevant business processes in a sustainable and efficient way. We are building bridges between theory and practice, between the digital and analog world, but most importantly between logistics and IT.

    Description

  • Company Size
    1-49 Employees
  • Founding year
    2019
  • Company Type
    Startup
  • Working Model
    Hybrid, Onsite
  • Industry
    Consulting, Internet, IT, Telecommunication, Logistics, Transportation
  • Logo SUPPLioT

    ERP Application and Support Manager

    Salary
    from 2.223 € Gross/MonthNet salary converted from the gross salary in the job ad.from 1.774 € net/Month
    Location
    Vienna
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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