Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.000 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will handle support requests, analyze incidents, manage user rights, and assist in client system installations, as well as the technical support of mobile devices and printers.
Job Technologies
Your role in the team
- First point of contact for traditional support inquiries via phone and ticket system.
- Independent acceptance, categorization, analysis, and processing of disturbance reports and other inquiries.
- Ticket handling and documentation in the centralized service desk system.
- Consulting, installation, and support for common client applications.
- User and Permissions Management (Onboarding and Offboarding of users in all IT systems, granting and revoking permissions).
- Technical support, installation, and configuration of client workstations including mobile devices and printers.
- Participation in innovative IT projects.
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Our expectations of you
Education
- Completed IT-specific training.
Qualifications
- Strong communication and teamwork skills.
- High commitment and flexibility, as well as the ability to act independently and responsibly.
Experience
- At least 2-3 years of professional experience in IT support with the following skills: Windows 11, Office 2024, basic administration of Windows Server, Microsoft Active Directory, Exchange Admin Center, Mobile Device Management, printers and print servers.
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Benefits
Work-Life-Integration
Job Locations
Location Vienna
Austria
Topics that you deal with on the job
This is your employer
Mavie Med
Mavie Med is a renowned company in the healthcare sector, focusing on private clinics and outpatient medical services. It offers a variety of treatments to ensure excellent patient care.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT support staff
- Salary
- from 3.000 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
