Job
- Level
- Experienced
- Job Field
- Support, IT
- Employment Type
- Part Time
- Contract Type
- Permanent employment
- Salary
- from 55.004 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Technologies
Your role in the team
- You analyze and process security incidents and carry out PEN tests/security audits for your own systems and facilities.* You develop security concepts and implement current regulations.
- You will take on coordination tasks and work in the CERT team and on IT projects. Plan and assist in creating automations to remove software for security issues.
- You have contact with WienIT, the ISOs and CISOs of Wiener Linien and the executive departments. You will also exchange intensive information with external partners and suppliers to develop solutions to security problems.
- You process IT inquiries from Wiener Linien employees, service requests and also resolve incidents via remote maintenance or, if necessary, on site in the Vienna area.
- You record disruptions/changes in the ticket system, document the work carried out and create “knowledge base” articles.
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Our expectations of you
Education
- You have completed training with a focus on IT, apprenticeship and/or high school diploma
Qualifications
- Knowledge of German and English appropriate to the job
- You have good knowledge of data protection, data security and compliance.
- You have a high level of customer and service orientation, communication and teamwork skills, and good handling of change and innovation. You work independently and conscientiously, are solution-oriented and have analytical and conceptual skills.
- You are willing to provide additional services on weekends (approx. 6 times a year) and on working days (approx. 2 times a month).
- On-call weekend: Friday 3:30 p.m. - Monday 7:30 a.m.; On-call service on weekdays: 3:30 p.m. - the following day 7:30 a.m.
Experience
- You have very good IT client support knowledge in the Windows domain environment and experience with Microsoft 365 products in the enterprise environment.
- A Group B driving license (weekend availability) and several years of relevant professional experience are an advantage.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Job Locations
Location Vienna
Austria
This is your employer
Wiener Linien GmbH & Co KG
Wien
The Wiener Linien GmbH & Co KG are the top choice for mobility in the city of Vienna. We build and operate the network of subway, bus, and tram lines in the city and make sure that 2.5 million passengers each day get to their destination quickly, safely, and comfortably.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
IT Servicedesk Mitarbeiter
- Salary
- from 55.004 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
