Job
- Level
- Experienced
- Job Field
- IT, DevOps, Back End
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 60.000 to 80.000€ Gross/Year
- Location
- Vienna
- Working Model
- Full Remote, Hybrid
Job Summary
In this role, you create tailored solution designs for APIs and application integration, guiding customers through the onboarding process while delivering technical documentation and support.
Job Technologies
Your role in the team
You are the technical spearhead in the sales and onboarding journey. You make customers successful from demo to launch.
- Architect optimal solution designs for our API, white-label app, and grid trading use cases.
- Own the customer onboarding process with utility engineering teams.
- Translate utility needs into configurations or product feature requests.
- Run pilot programs and ensure KPIs are met (device connection, trading readiness, cost savings).
- Guide utilities through device integration (API, gateway, etc.) and backend system alignment (VPPs, ERPs, CRMs).
- Collaborate with sales, engineering, and trading teams to ensure smooth integrations and scale-ups.
- Educate and challenge utility IT, product, and trading teams on best practices in device flexibility and market participation.
- Deliver technical documentation, solution diagrams, and training sessions.
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Our expectations of you
Education
- Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience.
Qualifications
- Deep understanding of SaaS platform architecture, REST APIs, cloud-native patterns, and scalable infrastructure.
- Skilled in designing secure, scalable, and high-performance systems with long-term maintainability.
- Familiarity with data privacy, compliance, and security best practices in cloud environments.
- Comfortable navigating legacy infrastructure and hybrid cloud environments.
- Ability to lead enterprise-grade integration efforts with minimal supervision.
- Drive alignment between customers, Sales, Product, and Engineering during presales, onboarding, and rollout phases.
- Serve as the technical translator between commercial goals and technical implementation—ensuring expectations are clear and achievable on both sides.
- Lead technical discovery calls, write solution briefs, and co-own customer success KPIs with sales and post-sales teams.
- Confident communicator in enterprise meetings, technical workshops, and executive readouts.
- Ability to influence decision-makers internally and externally through clear articulation of trade-offs, timelines, and technical dependencies.
- Skilled in producing technical documentation, diagrams, and training material to support scaling.
- Comfort with iterating on architecture based on usage data and utility feedback.
- Ability to turn complex challenges into reusable solution patterns.
- Proactive in surfacing product gaps and recommending roadmap improvements.
- Strong analytical mindset and problem-solving capability.
- Detail-oriented with excellent organizational and documentation habits.
- Thrives in fast-moving, cross-functional teams with high agency and ownership.
- Bonus: AWS/Azure Solutions Architect certifications, TOGAF, or domain-specific credentials.
Experience
- 3-5 years in B2B SaaS solutions architecture, systems engineering, technical delivery, or pre-sales within SaaS/B2B2C companies.
- Experience integrating complex systems such as CRMs, ERPs, IoT platforms, VPPs, and backend services.
- Hands-on experience running software deployments: from kickoff to successful go-live and continuous improvement.
- Experience in setting and tracking KPIs during onboarding and rollout phases.
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Job Locations
Location Vienna
Austria
Topics that you deal with on the job
This is your employer
Podero
Podero specializes in developing software to control devices such as heat pumps, electric vehicles, and batteries. Our innovative technology helps energy providers unlock new revenue streams, reduce consumer electricity costs, and lower CO2 emissions.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Solutions Engineer
- Salary
- 60.000 to 80.000€ Gross/Year
- Location
- Vienna
- Working Model
- Full Remote, Hybrid
