Logo Lam Research AG

Global Product Support Engineer

Job

  • Level
    Senior
  • Job Field
    IT, Support, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Villach
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you are responsible for repairing and maintaining complex electro-mechanical systems, performing installations, and optimizing equipment through precise troubleshooting and diagnostics on-site at customer locations.

    Your role in the team

    • Responsible for providing quality on-site repair and maintenance service of complex electro-mechanical systems. Analytical troubleshooting of technical problems to component level.
    • Performs complete installation/relocation start-up services.
    • Troubleshoots equipment problems and conducts diagnostic procedures to isolate issues, taking steps to minimize downtime or system interruptions and eliminate equipment malfunctions. Determines corrective actions as required.
    • Performs installations and/or relocations of equipment at customers' sites.
    • Remains up to date on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials.
    • Assists in complex field modifications and updates as released in Engineering Change Notifications.
    • Maintains records and reports as required to properly coordinate activities with supervisors and customers.
    • Responsible for planning, management, and execution of projects of a limited scope and duration.
    • Coaches less experienced colleagues within job scope.

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    Our expectations of you

    Education

    • Technical education in electronics, engineering or other applicable field of study (HTL/Bachelor).
    • Work independently, cooperatively in a team or with customers completing assignments with minimal supervision and a high degree of accuracy and attention to detail.

    Qualifications

    • Solid knowledge of Clean-Technology products.
    • Able to work rapidly for prolonged periods of time, including bending, stooping, reaching, walking, sitting, and standing in one location.
    • Understand and work from electrical and mechanical schematics and diagrams.
    • Ability to interpret operation manuals to determine root cause of tool failures.
    • Perform effectively in a demanding environment with changing workloads.
    • Adhere to customer rules and policies regarding worksite behavior and safety.
    • Able to travel frequently (80%) internationally, including to Asia and the USA.

    Experience

    • 10+ years of work experience, including 3+ years of relevant semi-conductors work experience.
    • Experience in Microsoft Office Suite.

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    Job Locations

    Map of company locations
    • Location Villach

      Kärnten

      Austria

    Topics that you deal with on the job

    This is your employer

    Lam Research AG

    Lam Research AG

    Villach

    Lam Research Corporation has been one of the largest manufacturers of manufacturing machines for the semiconductor industry for over 30 years. The company has 6600 employees worldwide and branches in all of Asia, Europe, and North America.

    Description

  • Company Size
    250+ Employees
  • Founding year
    1980
  • Language
    English
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Electronics, Automatization
  • Logo Lam Research AG

    Global Product Support Engineer

    Location
    Villach
    Working Model
    Hybrid, Onsite

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