Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 42.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Technologies
Your role in the team
- In this role, you will support our diverse clients with technical challenges.
- Whether via hotline or directly on-site – you are the first point of contact for IT issues.
- Through direct contact with various IT environments and technologies, your daily work will be diverse and exciting.
- You gain valuable experience and contribute to ensuring the smooth operation of our clients' IT systems.
- Central point of contact for IT-related issues and disruptions.
- Solution-oriented handling of disturbances via email, ticket system, and direct communication with customers.
- Thorough error analysis and meticulous documentation of support cases in the ticket system.
- Close collaboration with experts and teams to solve complex challenges together.
- Installation and maintenance of hardware (laptops, printers, monitors, etc.) and software.
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Our expectations of you
Education
- Completed IT education (e.g., apprenticeship, HTL).
Qualifications
- Solid knowledge of Windows operating systems and Microsoft Office.
- Initial knowledge in Mobile Device Management (MDM) is advantageous.
- Very good spoken and written German skills, English skills are an advantage.
Experience
- Initial experience in IT support (approximately 2-3 years).
- Experience with Active Directory is desirable, as well as IT hardware such as laptops, printers, and networking technologies.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
- 🚙Company Car
- 💻Company Notebook for Private Use
- 🚎Public Transport Allowance
- 📱Company Phone for Private Use
- 🛍Employee Discount
Food & Drink
Job Locations
Location Vienna
Wagenseilgasse 3
1120 Wien
Austria
This is your employer
ACP Österreich
Feldbach, Graz, Rott, Gmunden, Wien, St. Pölten, Traun
ACP provides businesses, government agencies, and other organizations with end-to-end IT solutions that are tailored to their specific needs. Our comprehensive portfolio includes consulting, procurement and integration services; managed services; data center services; and financing for all types of IT products and systems. We understand the unique challenges these organizations face when it comes to technology, so we offer comprehensive support every step of the way.
Description
- Company Size
- 250+ Employees
- Founding year
- 1993
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)3.8
Career Growth
4.1Workingconditions
4.5Culture
3.6Engineering
3.1
IT Support Specialist
- Salary
- from 42.000 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
