Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Part Time
- Contract Type
- Temporary employment
- Salary
- from 35.841 € Gross/Year
- Location
- Graz
- Working Model
- Onsite
Job Summary
In this role, you will support Unified Communication via Skype4Business, independently resolve customer inquiries via phone and email, and set up and reconfigure hardware like phones and headsets.
Job Technologies
Your role in the team
- Support, assistance, and setup of our Unified Communication, based on Skype4Business.
- Independent resolution of all customer inquiries and issues in the field of Unified Communication via phone, email, and a ticketing system.
- Exchange or setup of phones, headsets - that you install and reconfigure.
- Professional immediate support (possibly with the use of remote maintenance or forwarding to 2nd-level support).
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Our expectations of you
Education
- Completed higher education or IT vocational training.
Qualifications
- Knowledge in the field of Unified Communication (desirable).
- Basic knowledge in the field of network technologies.
- Basic knowledge of current operating systems (Windows, Apple).
- Basic knowledge in the field of PC hardware.
- Good knowledge of German and English.
- Ability to work in a team, initiative, and independent working.
Experience
- IT support experience or a high level of customer/service orientation.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Karl-Franzens-Universität Graz
Graz
The Karl-Franzens University in Graz, founded in 1585, is Austria's second oldest university and one of the largest in the country. Numerous outstanding scholars have taught and researched here, including six Nobel Prize winners.
Description
- Founding year
- 1585
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Education System
IT support staff
- Salary
- from 35.841 € Gross/Year
- Location
- Graz
- Working Model
- Onsite
- Diversity
- Open for all genders
