Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 2.976 to 4.000€ Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will be the technical point of contact for customers on space missions, assist with integration and testing, analyze telemetry data using Python, and ensure optimal product performance in orbit.
Job Technologies
Your role in the team
- Join ENPULSION as a Customer Success Engineer (m/f/d) and support our customers throughout their spacecraft missions - from integration and testing to on-orbit operations.
- You’ll act as the key technical partner, ensuring smooth product performance, clear communication, and successful mission outcomes in the fast-growing space industry.
- Act as the main point of contact for project- and program management of key customers.
- Support customers with integration and operation of ENPULSION products.
- Provide technical support in the Assembly, Integration, and Testing (AIT).
- Contribute to the development and continuous improvement of ground support equipment.
- Manage and facilitate customer tests and workshops.
- Initiate, actively support, and report on non-conformance processes and anomaly reviews in accordance with established processes.
- Analyze and review on-orbit telemetry, focusing on operator command sequences and thruster anomalies.
- Automate telemetry analysis with Python scripts.
- Recommend strategies and operational parameters based on telemetry and product performance.
- Provide on-orbit operations support to ensure products perform optimally in space.
- Deliver clear, concise, and well-written technical documentation.
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Our expectations of you
Education
- Technical or scientific education (FH/University/UAS/HTL), ideally a Master’s in Engineering, Physics, or Mechanical Engineering.
Qualifications
- Understanding of electric propulsion systems used for satellite mobility is beneficial.
- Knowledge of Python programming language.
- Solid understanding of electronics design and operation.
- Vertrautheit mit Fertigungsprozessen wünschenswert.
- Excellent English communication skills (spoken and written).
- Strong ability to explain complex technical issues to customers clearly and concisely.
- Willingness to travel to customer facilities as needed.
- Proactive, organized, and disciplined approach to independent work.
- Passionate about contributing to a fast-growing business and high-performing team.
Experience
- 3+ years of professional experience in aerospace or a related industry.
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Benefits
Work-Life-Integration
More net
Topics that you deal with on the job
Job Locations
This is your employer
ENPULSION GmbH
Wiener Neustadt
ENPULSION has opened its semi-automated production facility, and is shipping two Thrusters per week to international customers. One of them chose the IFM Nano Thruster as the first European Thruster for a commercial constellation. In just a short time since then, several companies have also chosen this technology for their satellites in the range of 3-100kg satellites.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Aviation, Space Travel
Customer Success Engineer
- Salary
- 2.976 to 4.000€ Gross/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
- English Only
- English only required
