Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Permanent employment
- Salary
- from 1.380 € Gross/Month
- Location
- Innsbruck
- Working Model
- Onsite
Job Summary
In this role, you assist users with IT inquiries, develop documentation and training, optimize service processes, and conduct functional tests to ensure service quality.
Your role in the team
- User support
- User: documentation, training, and public relations
- Ongoing improvement of service processes
- Performing administrative tasks in the IT services sector
- Function and user tests
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Our expectations of you
Education
- Matura or an equivalent qualification (e.g., apprenticeship/training, technical college diploma with relevant professional experience, or additional qualification)
Qualifications
- Good general IT skills
- Very good knowledge of German and English
- High level of service and customer orientation
- Good communication skills
- High resilience in stressful situations
- High reliability
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What we offer
- We offer exciting tasks, flexible working hours, a family-friendly work environment, attractive training and development opportunities, a paid lunch break, a meal allowance, and much more!
- For this position in pay group IIIa, a collective agreement minimum gross salary of € 1,380 per month (14 times a year) is provided. The salary increases with relevant professional experience.
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Benefits
Health, Fitness & Fun
More net
Work-Life-Integration
Job Locations
This is your employer
Universität Innsbruck
Innsbruck
At the University of Innsbruck, research and development as well as teaching and continuing education are our central priorities. We aim to deepen our regional ties in both areas while also establishing ourselves as a leading institution within European higher education.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Education System
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.6
Culture
4.2Engineering
3.3Workingconditions
3.2Career Growth
3.8
Service Desk Employee
- Salary
- from 1.380 € Gross/Month
- Location
- Innsbruck
- Working Model
- Onsite
- Diversity
- Open for all genders
