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Service Delivery Manager

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Job

  • Level
    Experienced
  • Job Field
    Project, Requirements
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 3.843 € Gross/Month
  • Location
    Graz
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will plan and control projects, act as a liaison between clients and development, gather requirements, and develop technical concepts to optimize our software solutions.

    Your role in the team

    • You independently manage the execution of projects and are responsible for their planning, controlling, and reporting.
    • You are the interface between the customer, sales, and software development.
    • You gather customer requirements and prepare them.
    • You take over the technical conception based on established standard architectures and assist with the preparation of offers.
    • You are responsible for the ongoing support, guidance, and development of the deployed software solution.
    • You actively provide consulting to further develop our clients and software solutions, even after project completion.
    • You actively collaborate with the agile development team.
    • You are responsible for the entire product lifecycle.

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    Our expectations of you

    Education

    • You have completed training in a technical field (HTL, FH, university) and already have several years of professional experience in a comparable position (ideally in industry or a production environment).

    Qualifications

    • You are organized and highly willing to independently handle projects.
    • You possess analytical thinking skills, self-motivation, a high quality awareness, and strong communication skills.
    • You are action-oriented, extroverted, proactive, and confident when engaging with clients.
    • Your German and English skills are business fluent in spoken and written form.
    • Knowledge of Lean Management is an advantage.

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    Benefits

    Work-Life-Integration

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    Health, Fitness & Fun

    Food & Drink

    Job Locations

    Map of company locations
    • Location Graz

      Harter Straße 48

      8053 Graz

      Austria

    Topics that you deal with on the job

    This is your employer

    GAMED

    GAMED

    Graz

    For over 25 years we've been developing software for Lean Production and optimizing production processes. Our solutions are used by some of the world's most well-known companies, with operations in South America, Asia, and the United States. We pride ourselves on providing long-term customer service that is always up to date with new challenges and cultural nuances.

    Description

  • Company Size
    1-49 Employees
  • Founding year
    1985
  • Language
    German, English
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Industry, Production, Internet, IT, Telecommunication
  • Logo GAMED

    Service Delivery Manager

    Salary
    from 3.843 € Gross/Month
    Location
    Graz
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders
    Easy Apply
    Easy Apply

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