Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 2.661 to 3.046€ Gross/Month
- Location
- Linz, Wels
- Working Model
- Onsite
Job Summary
In this role, you support employees as the first contact for technical issues related to hardware and software, maintain user guides, manage the IT inventory, and handle ticket requests in an organized manner.
Job Technologies
Your role in the team
- You are the first point of contact for employees - via telephone hotline and ticket system.
- You are an important part of the team, bringing technology closer to our employees.
- You support employees in their daily interaction with hardware and software.
- You create and maintain concise user manuals.
- You have an overview of our IT inventory and conduct inventories.
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Our expectations of you
Qualifications
- You are communicative and service-oriented, even when it gets busier.
- You work in a structured manner and ensure high-quality ticket processing.
- You enjoy working in a team and take pleasure in dealing with clients.
Experience
- You have already gained 1-2 years of professional experience working on the IT hotline.
- You have experience in the Microsoft environment (e.g., Active Directory, Windows, ...).
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
More net
Job Locations
Location Wels
4600 Oberösterreich
Austria
Location Linz
Oberösterreich
Austria
This is your employer
Caritas Österreich
Salzburg, Wien, Linz, Linz
Caritas Österreich is a social aid organization of the Roman Catholic Church and part of Caritas Internationalis, which was founded in 1903.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
IT hotline employee 1st level
- Salary
- 2.661 to 3.046€ Gross/Month
- Location
- Linz, Wels
- Working Model
- Onsite
