Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 2.800 to 3.800€ Gross/Month
- Location
- Linz, Gemeinde Mödling
- Working Model
- Onsite
Job Summary
In this role, you will support clients in the medical field by installing IT infrastructure, conducting training, and serving as the first point of contact for technical support while traveling throughout Austria.
Your role in the team
We are looking for reinforcement for our colleagues in service technology in the field service for customers in the medical sector.
As an expert, you are the primary contact regarding IT complete solutions, infrastructure, and medical software solutions for your clients.
Your responsibilities include the following points:
- Commissioning, installation, and configuration of IT infrastructure, software, as well as integration of interfaces to third-party systems.
- Primary contact person for customers regarding solution finding from 1st to 3rd level support, including on-call duty on an 8-week cycle.
- Support and training for medical personnel in outpatient care.
- Travel activity in the Austrian-wide field service of up to 80%
In this role, you will gradually grow alongside your team and mentor until you are able to independently take on clients and projects.
Be the hero of the hour with your empathy, clarity, and solution-oriented approach for all technical questions related to the medical practices of your clients!
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Our expectations of you
Education
- Completed IT education (apprenticeship, HTL, university/FH)
Qualifications
- Interest in the technical-medical field
- Willingness to travel up to 80% nationwide in Austria (mainly day trips) as well as a valid driver's license B.
- Very good knowledge of German
- Soft skills: customer service orientation, analytical and cool-headed thinking, decisiveness and confident demeanor, strong communication skills, as well as flexibility when a customer needs support at short notice.
Experience
- Relevant experience in technical field service, network technology, or application support required.
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Benefits
Work-Life-Integration
- 🏠Home Office
- ⏰Flexible Working Hours
- 🍼Day Care for Kids
- 🚌Excellent Traffic Connections
- 🏝Extra Holidays
- 🏖️Workation
Health, Fitness & Fun
More net
- 🍰Employee Stock Option
- 🚂Climate Ticket
- 🚎Public Transport Allowance
- 💵Bonus Payments
- 🚙Company Car
- 📱Company Phone for Private Use
Food & Drink
Job Locations
This is your employer
epunkt GmbH
epunkt GmbH is an established recruiting agency specializing in the placement of skilled professionals and executives. It supports companies in filling positions across various industries using modern technologies and active sourcing.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
IT service technician in field service
- Salary
- 2.800 to 3.800€ Gross/Month
- Location
- Linz, Gemeinde Mödling
- Working Model
- Onsite
