Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Freelancer
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you manage and maintain the lifecycle of Windows clients, optimize their performance, and ensure compliance standards are met. You also collaborate closely with various IT teams and perform on-site troubleshooting.
Job Technologies
Your role in the team
- We are urgently seeking an IT Client Support (m/f/x) for our client for the following tasks:
- Know-how in the management and maintenance of the lifecycle of client devices (laptops, desktops) with SCCM and Intune - in coordination with ITdesign.
- Responsibility for software deployment, updates, and patch management.
- Monitoring and optimization of device status, user experience, and endpoint performance.
- Compliance with internal security and compliance standards (encryption, antivirus status).
- Automation of customer provisioning, software distribution, and reporting.
- Collaboration with helpdesk, infrastructure, and security teams in troubleshooting and implementing solutions.
- On-site troubleshooting for complex issues and hardware problems (collaboration with Lenovo technicians).
- Maintenance and updating of technical documentation and procedures.
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Our expectations of you
Qualifications
- Deep understanding of Windows 10 and 11 client environments, including their management and optimization.
- Proficient in managing Group Policies (GPOs), PowerShell, and automated workflows in client management.
- Knowledge of Azure Active Directory, Microsoft Defender, and Conditional Access Policies.
- Collaboration within a four-member expert team, integrated into a helpdesk team with 18 employees.
- Customer-oriented demeanor and communication skills in direct interaction with internal users.
- Very good German language skills at C1 level, suitable for professional use in the work environment.
Experience
- Extensive hands-on experience in the deployment and administration of Microsoft Configuration Manager (SCCM/MECM) as well as Microsoft Intune / Endpoint Manager.
- Experience in large-scale IT environments with more than 1,000 endpoints.
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Benefits
More net
- 🚎Public Transport Allowance
- 🛍Employee Discount
- 📱Company Phone for Private Use
- 👴🏻Company Retirement Provision
- 🚙Company Car
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Job Locations
Location Vienna
Austria
Topics that you deal with on the job
This is your employer
ACTIVE SOLUTION AG
Wien
With over 100 employees in two locations in Austria, we develop solutions in the fields of IT & Engineering, as well as Human Resources. We always put our customers' needs at the forefront and measure our success by project outcomes.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Electronics, Automatization, Internet, IT, Telecommunication, Engineering Industry
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)2.0
Career Growth
2.0Engineering
2.0Culture
1.5Workingconditions
2.5
IT Client Support
- Location
- Vienna
- Working Model
- Onsite
