Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 45.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you ensure efficient management and support of cloud and on-premises infrastructures, monitor network connectivity, administer Microsoft 365 and Azure, and ensure IT security.
Job Technologies
Your role in the team
- The IT System Engineer ensures reliable, secure, and efficient IT systems that enable staff to work effectively across the organisation.
- The role combines infrastructure management, user support, and systems administration with a strong focus on service quality and continuous improvement.
- Working in a dynamic environment, the position contributes to high system availability, strong cybersecurity practices, and a positive user experience.
- Maintain and support cloud and on-premises infrastructure, ensuring system reliability, performance, and availability.
- Manage network operations and monitoring to ensure stable connectivity and proactively address performance issues.
- Administer identity and access management processes, including user lifecycle, permissions, and privileged access controls.
- Support cybersecurity efforts by responding to incidents, managing vulnerabilities, and applying security patches.
- Provide second-level technical support and remote assistance to resolve complex IT issues and ensure user satisfaction.
- Verwalten Sie Kernsysteme, einschließlich Microsoft 365, Azure AD, Server, Telefon-/VoIP-Systeme und Datenbanken.
- Manage backup and disaster recovery processes, including regular testing to ensure business continuity.
- Contribute to IT projects and change initiatives, collaborating with internal teams and external partners.
- Monitor system and application performance, analysing logs and alerts to proactively prevent issues.
- Create and maintain clear technical documentation to support systems, processes, and knowledge sharing.
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Our expectations of you
Qualifications
- Strong knowledge of Microsoft 365, Azure AD, and general systems administration.
- Understanding of IT security principles, including access management, patching, and incident response.
- Proven ability to troubleshoot and resolve complex technical issues in a structured and timely manner.
- Strong service orientation with excellent communication skills and a user-focused mindset.
- Ability to work independently and collaboratively in a fast-paced, international environment.
- Fluency in English required; German is an asset.
Experience
- Minimum 2-4 years of relevant experience in IT support, systems engineering, or infrastructure management.
- Experience with network management, server infrastructure, and cloud environments.
- Experience with backup, disaster recovery, and system monitoring tools is an advantage.
- Experience in documenting technical processes and maintaining knowledge bases.
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What we offer
- You join a highly motivated team, appreciating your experience and eager to jointly shape Light for the World's monitoring and steering mechanisms.
- We are offering an outstanding opportunity to bring about change through an international development organization with strong expertise and a growing profile.
- We are committed to giving our colleagues space to explore new directions, test new ideas and to excel as individuals through and with their team.
- We emphasize a good work-life balance, have flexible working hours and home-office opportunities.
- We are a professional team that strives towards continuous development.
- We believe in participatory leadership and expect you to contribute your expertise and ideas.
- We believe that learning from mistakes is an important way of developing and put emphasis on our culture of learning.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
LICHT FÜR DIE WELT
Wien
At LICHT FÜR DIE WELT, we support people with disabilities in developing countries. We help visually impaired, blind, and other disabled people living in the poorest regions of the world.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- NGO, NPO, Associations
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.2
Culture
4.0Career Growth
2.7Engineering
3.0Workingconditions
3.2
IT System Engineer
- Salary
- from 45.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
