Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.900 € Gross/Month
- Location
- Bergheim
- Working Model
- Onsite
Job Summary
In this role, you will handle IT inquiries, assist with documentation, coordinate interdepartmental processes, and manage company hardware while tracking service tickets diligently.
Your role in the team
- You are the first point of contact for internal colleagues regarding organizational and administrative IT matters.
- This includes supporting your team in capturing, processing, and tracking service tickets or requests.
- Coordinate processes between different departments and ensure smooth internal communication.
- The careful and structured maintenance of documentation.
- The management of our operational hardware - from IT equipment to mobile devices - and keeping the inventory data up to date.
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Our expectations of you
Education
- You have completed a commercial apprenticeship (e.g., HAK, HAS, office clerk apprenticeship) or a comparable qualification.
Qualifications
- Structured, independent, and service-oriented way of working.
- Enjoyment of communication and a high level of teamwork skills.
- Very good German and good English skills, both written and spoken.
Experience
- Initial professional experience in back office, service desk, or an administrative role - ideally in the logistics sector.
- Proficient in Microsoft Office, ideally with some initial experience in ticketing systems or ERP/TMS systems.
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What we offer
- We provide the necessary framework conditions for this!
- Great team spirit
- Planning security through regulated working hours
- Technically well-equipped workplace
- Beautiful office spaces to feel comfortable
- Individual training as part of the Ontime Academy
- We offer an attractive, market-competitive salary starting from EUR 2,900.00, depending on experience and qualifications.
- The minimum salary for the position as IT Service Desk / Bergheim is €2,900.00 gross per month based on full-time employment. Willingness to pay above this amount.
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Job Locations
This is your employer
ONTIME Logistics
ONTIME Logistics ist Experte auf dem Gebiet der individuellen Logistiklösungen und bietet See- und Luftfracht- sowie Expresslogistik an. Kompetenz, Verlässlichkeit und Pünktlichkeit zeichnen uns aus und machen Transportwege für Geschäftspartner sicher und transparent.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Logistics, Transportation
IT Service Desk
- Salary
- from 2.900 € Gross/Month
- Location
- Bergheim
- Working Model
- Onsite
- Diversity
- Open for all genders
