Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.000 € Gross/Month
- Location
- Linz
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Independent first-level support for our CRISAM(R) customers.
- Receiving and classifying support requests and, if necessary, forwarding them to second or third level support.
- Technical support for cloud systems (Azure, SaaS/IaaS).
- Internal IT support (support for internal hardware and software as well as support for IT processes, endpoint management and security).
- Analysis of bugs, error reports and log files and finding solutions.
- Initiating initiatives to continuously improve processes and software based on customer feedback.
- Support our quality control.
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Our expectations of you
Education
- Professional experience in technical customer support or completed technical IT training (HTL, FH, university).
Qualifications
- Open, service- and solution-oriented personality who enjoys working in a great team.
- Excellent analytical skills and a high willingness to learn.
- Very good knowledge of German (C2) and English (C1).
Experience
- Ideally, you already have experience in operating Azure Cloud systems / Office 365 and in using Share Point.
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Benefits
Work-Life-Integration
Job Locations
Location Linz
Oberösterreich
Austria
Topics that you deal with on the job
This is your employer
CALPANA business consulting GmbH
Linz
We are an owner-operated Austrian consulting and software company with its headquarters in Linz. Our consultants are experts in risk management, with a particular focus on enterprise risk management, information risk management and data privacy.
Description
- Company Size
- 1-49 Employees
- Founding year
- 2002
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
IT Support Engineer
- Salary
- from 3.000 € Gross/Month
- Location
- Linz
- Working Model
- Hybrid, Onsite
