Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Salary
- from 2.699 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Technologies
Your role in the team
- Organization and implementation of IT support by telephone, remotely and on-site.
- Distribution, installation and technical support of university-wide hardware and software for Windows/PC and Mac.
- Integration of all IT peripherals.
- Documentation of the inventory.
- Maintenance of PC labs.
- Support with user training.
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Our expectations of you
Education
- Relevant training (university, college, technical college graduate or comparable experience).
Qualifications
- Comprehensive HW/SW knowledge for Windows/PC and Mac.
- Knowledge of various computer peripherals (printers, projectors, IP phones, etc.).
- Good written and spoken German and English skills.
- A basic understanding of discrimination and the willingness to pursue further training in this area.
- Hands-on mentality, proactive collaboration.
- Independent working style, accuracy and reliability.
- Service orientation and problem-solving skills.
- Communication and teamwork skills.
- Willingness to learn.
Experience
- Relevant experience in IT support.
- Experience with software deployment (Baramundi).
- Experience with M365 (Office, Teams, etc.).
- Experience with remote support (Zoom, DameWare, VNC etc.).
- Experience with ticket systems (Zammad).
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Job Locations
This is your employer
Akademie der bildenden Künste Wien
Wien
For more than three hundred years, the Academy of Fine Arts Vienna has been one of the most prestigious schools for artists. As a University, it places a strong emphasis on research- and art-driven teaching.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Education System