Logo Akademie der bildenden Künste Wien

IT technician in the area of service and support

Job

  • Level
    Experienced
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Temporary employment
  • Salary
    from 2.699 € Gross/Month
  • Location
    Vienna
  • Working Model
    Onsite
  • Job Technologies

    Your role in the team

    • Organization and implementation of IT support by telephone, remotely and on-site.
    • Distribution, installation and technical support of university-wide hardware and software for Windows/PC and Mac.
    • Integration of all IT peripherals.
    • Documentation of the inventory.
    • Maintenance of PC labs.
    • Support with user training.

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    Our expectations of you

    Education

    • Relevant training (university, college, technical college graduate or comparable experience).

    Qualifications

    • Comprehensive HW/SW knowledge for Windows/PC and Mac.
    • Knowledge of various computer peripherals (printers, projectors, IP phones, etc.).
    • Good written and spoken German and English skills.
    • A basic understanding of discrimination and the willingness to pursue further training in this area.
    • Hands-on mentality, proactive collaboration.
    • Independent working style, accuracy and reliability.
    • Service orientation and problem-solving skills.
    • Communication and teamwork skills.
    • Willingness to learn.

    Experience

    • Relevant experience in IT support.
    • Experience with software deployment (Baramundi).
    • Experience with M365 (Office, Teams, etc.).
    • Experience with remote support (Zoom, DameWare, VNC etc.).
    • Experience with ticket systems (Zammad).

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    Job Locations

    Map of company locations
    • Location Vienna

      Location Vienna

      Austria

    This is your employer

    Akademie der bildenden Künste Wien

    Akademie der bildenden Künste Wien

    Wien

    For more than three hundred years, the Academy of Fine Arts Vienna has been one of the most prestigious schools for artists. As a University, it places a strong emphasis on research- and art-driven teaching.

    Description

  • Company Type
    Established Company
  • Working Model
    Onsite
  • Industry
    Education System
  • Logo Akademie der bildenden Künste Wien

    IT technician in the area of service and support

    Salary
    from 2.699 € Gross/Month
    Location
    Vienna
    Working Model
    Onsite

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