Job
- Level
- Experienced
- Job Field
- Project, Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Graz, Linz, Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you define the strategy for the Customer Engagement platform, prioritize data-driven initiatives from various departments, and manage continuous enhancement for optimal scalability.
Job Technologies
Your role in the team
- You define the vision, strategy, and roadmap for our Customer Engagement Platform.
- You prioritize initiatives based on business impact, customer benefit, and data.
- You coordinate requirements from marketing, CRM, and other specialized departments.
- You continuously develop our platform landscape and ensure scalability and stability.
- You bring structure to initiatives, roadmaps, and releases.
- You ensure transparency regarding progress, priorities, and product decisions.
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Our expectations of you
Qualifications
- Strong understanding of customer journeys, personalization, and digital communication.
- Ability to structure and prioritize complex requirements.
- Strong stakeholder management skills.
Experience
- Several years of experience in Product Management or Application Management of digital platforms.
- Experience in the field of Marketing Technology, CRM, or Customer Engagement.
- Experience working with cross-functional product and engineering teams.
- Experience with agile methodologies and tools such as Jira.
- Bonus: Experience with marketing automation or engagement platforms such as SAP Engagement Cloud, Emarsys, SAP Marketing Cloud, or similar.
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What we offer
- Health & Well-being: Free coffee, tea, beverages, fresh fruit and vegetables, as well as discounted meals in the cafeteria or meal allowances (location-dependent).
- Modern workplaces for all needs.
- Culture & Development: We value personal responsibility, flat hierarchies, and open feedback.
- We foster a team spirit where support and collaboration are highly valued.
- Enjoy 2 Learning Days per quarter, an internal learning campus, and external development opportunities.
- Flexible Work-Life Balance: Enjoy flexible working hours and various options for remote work.
- Celebrations & Milestones: Team events and special acknowledgments for birthdays & anniversaries.
- Location-specific benefits: Tailored benefits designed to meet the needs of each respective location.
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Benefits
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
More net
Topics that you deal with on the job
Job Locations
This is your employer
XXXldigital
Wels, Wien
Together, we at xxxldigital are working towards the future of furniture retail. Not only do we work in teams, but we also live by them - through our unity, sense of community and willingness to learn. We contribute our own ideas and actively shape the future on all digital touchpoints.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Advertising, Marketing, PR, Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)Engineering
4.3Workingconditions
4.4Culture
4.2Career Growth
4.0
Application Owner - Customer Engagement
- Location
- Graz, Linz, Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
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