Job
- Level
- Junior
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 40.600 € Gross/Year
- Location
- Salzburg
- Working Model
- Onsite
Job Summary
You handle 1st and 2nd level support, addressing user inquiries and solving issues with software tools. Additionally, you install software, set up hardware, and monitor IT systems across Austria.
Job Technologies
Your role in the team
- As a contact person (m/f/d) in 1st- and 2nd-level support for our end users (m/f/d) with office workstations, you handle user inquiries.
- You troubleshoot issues using appropriate software tools and work on sustainable solutions.
- You are responsible for monitoring the IT systems of all locations in Austria.
- In the team, you will be responsible for the deployment and installation of software as well as the setup of hardware, particularly for office workstations and mobile devices, and you will support our conference room technology.
- You commission external service providers to resolve disruptions in the branch environment.
This text has been machine translated. Show original
Our expectations of you
Education
- You have completed your IT training and/or gained initial professional experience in the field.
Qualifications
- You are familiar with a ticketing system, server and client operating systems (e.g., Windows 11), Apple OS (Mac, iPhone, iPad), and ideally have knowledge of Google Workspace.
- Due to the nature of the work, very good German skills are required; good English skills are an advantage.
- You are an independent and eager-to-learn individual who remains calm even in challenging situations.
- You enjoy working in a structured and independent manner.
This text has been machine translated. Show original
What we offer
- Attractive salary starting from EUR 40,600.
- Future-proof job and predictable working hours.
- The possibility to work from home by arrangement with the supervisor.
- Individual onboarding with great onboarding process.
- Varied activities with a comprehensive training program (including LinkedIn Learning).
- Option for leasing bicycles and e-bikes as well as sabbaticals and paternity leave.
- Use of 26 company-owned e-charging stations for corporate or private vehicles.
- Free coffee, tea, and cocoa, a 5% Lidl employee discount on your purchase every day, and discounts at 600 providers.
- Excellent working atmosphere with a DU culture in a family-friendly company.
- Comprehensive occupational health management and high-quality workplace equipment.
- Diverse career paths in an international corporation.
- Annual gross salary (full-time basis) with willingness to overpay depending on qualifications and professional experience; entry on the 1st/15th of the month.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Food & Drink
Job Locations
This is your employer
Lidl Österreich
Salzburg
Lidl Austria is a daughter company of Lidl Stiftung, which belongs to the German Schwarz Group. After the opening in 1998, Lidl Austria established itself with a clear focus on best price and an aggressive expansion in Austrian food retailing.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade, Food Products
IT Support Techniker
- Salary
- from 40.600 € Gross/Year
- Location
- Salzburg
- Working Model
- Onsite
- Diversity
- Open for all genders
