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Digital Transformation Manager CRM & AI

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Job

  • Level
    Experienced
  • Job Field
    Data, Project
  • Employment Type
    Part Time/Full Time
  • Contract Type
    Permanent employment
  • Location
    Stadt Bregenz
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you lead digital transformation projects in sales, service, and marketing by integrating AI solutions with Microsoft and support users in adopting new processes.

    Job Technologies

    Your role in the team

    • You will lead digitalization projects in the areas of sales, service, and marketing - from the introduction of AI in service with Microsoft Digital Contact Center, to the development of virtual agents with Microsoft Copilot Studio, and to the implementation of real-time marketing automation with Microsoft Customer Insights.
    • You work closely with key users from the business units and are responsible for the conception, specification, and requirements analysis.
    • You actively support the change process and assist users in implementing new processes.
    • You coordinate and manage our external partners to drive the further development of Microsoft Dynamics 365.
    • Additionally, you work in a modern environment with contemporary cloud infrastructure.
    • You benefit from a variety of training opportunities and professional development.
    • You will become part of a young, innovative team working on forward-looking projects.

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    Our expectations of you

    Education

    • Completed higher education with a focus on IT or several years of experience in managing digitization projects.

    Qualifications

    • Organizational talent, independence, and strong communication skills.
    • Enthusiasm for digitalization and artificial intelligence, as well as the desire to further develop yourself in this field.

    Experience

    • Practical experience in designing digital solutions, requirements management, and implementation.

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    Benefits

    Work-Life-Integration

    Health, Fitness & Fun

    Job Locations

    Map of company locations
    • Location Stadt Bregenz

      Vorarlberg

      Austria

    Topics that you deal with on the job

    This is your employer

    illwerke vkw

    illwerke vkw

    Vandans, Bregenz, Wien

    At illwerke vkw, we're much more than just electricity. We provide mobility, water power, and cutting-edge technology - plus we're smart. We build modern pumped storage hydropower plants and develop infrastructure for electric cars. Our energy grids are highly efficient, we spearhead the digital revolution, and our tourism sector is top notch. But most importantly, at illwerke vkw we have a strong team spirit in which you'll be encouraged to explore all career possibilities.

    Description

  • Company Size
    250+ Employees
  • Language
    German
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication, Power Sector, Economy
  • Logo illwerke vkw

    Digital Transformation Manager CRM & AI

    Location
    Stadt Bregenz
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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