Logo SGB Soziale Gemeinwohl Besc häftigung GmbH

Technical Support Staff

New

Job

  • Level
    Experienced
  • Job Field
    IT, Network, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 2.918 € Gross/Month
  • Location
    Villach
  • Working Model
    Onsite
  • Job Summary

    In this role, you will support complex automated systems in the semiconductor industry, handle technical inquiries, and use modern diagnostic tools for troubleshooting.

    Job Technologies

    Your role in the team

    • The company SGB Soziale Gemeinwohl Beschäftigung GmbH is looking for one full-time employee in Technical Support in Special Machinery Construction within the Semiconductor Industry for the Villach area.
    • Technical support and assistance for complex automated systems and customized system solutions.
    • Independent handling of technical inquiries as well as competent consulting of customers and internal contacts.
    • Analysis, troubleshooting, and resolution of technical issues using modern remote maintenance and diagnostic tools.
    • Recording, processing, and tracking of service and support cases.
    • Identification of root causes of errors as well as documentation and analysis of recurring issues.
    • Development of sustainable solutions to increase plant availability and process stability.
    • Close collaboration with technical departments for efficient processing.

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    Our expectations of you

    Education

    • Successfully completed technical training or a degree with a focus on Mechanical Engineering, Electrical Engineering, Mechatronics, or a comparable field of study.

    Qualifications

    • Good knowledge of automation, control, and drive technology, ideally with systems such as Siemens or Beckhoff.
    • Routine in reading, understanding, and applying technical drawings, circuit diagrams, and wiring diagrams.
    • Independent and structured working style with a high problem-solving competence.
    • Strong service orientation as well as professional and customer-oriented demeanor.
    • High communication skills, team spirit, and enjoyment of working in interdisciplinary teams.
    • Fluent German language skills as well as very good spoken and written English skills.

    Experience

    • Several years of practical experience in special machinery and plant engineering, preferably in the semiconductor industry environment.
    • Strong IT affinity as well as experience in the use of analysis, diagnostic, and service tools.

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    What we offer

    • A long-term perspective in a future-oriented technology environment with modern work tools and a diverse range of tasks.
    • Challenging tasks with a high degree of creative freedom and the opportunity to work independently.
    • Structured onboarding as well as ongoing training and development measures for professional and personal growth.
    • Attractive conditions including additional benefits and a balanced work-life harmony.
    • Diverse development and career opportunities within an internationally active corporate environment.
    • Appreciative corporate culture with short communication channels, team-oriented collaboration, and quick decision-making processes.
    • The remuneration is based on the applicable collective agreement for employees in the metal industry (at least pay group III after the second year of employment in that group).
    • Depending on qualifications, experience, and individual competence, a corresponding overpayment is planned.
    • The specific salary arrangement is based on your professional qualifications and work experience during a personal interview.

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    Benefits

    Work-Life-Integration

    Topics that you deal with on the job

    Job Locations

    Map of company locations
    • Location Villach

      Kärnten

      Austria

    This is your employer

    SGB Soziale Gemeinwohl Besc häftigung GmbH

    SGB Soziale Gemeinwohl Besc häftigung GmbH

    SGB Soziale Gemeinwohl Beschäftigung GmbH is known for its flexible staffing solutions tailored to the needs of the modern job market. It benefits from the long-standing experience of GPS – Gemeinnützigen Personalservice Kärnten GmbH and offers tailored solutions.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Recruitment Agency
  • Salary
    from 2.918 € Gross/MonthNet salary converted from the gross salary in the job ad.from 2.127 € net/Month
    Location
    Villach
    Working Model
    Onsite
    Diversity
    Open for all genders

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