Workplace Image SSI Schäfer IT Solutions GmbH
Logo SSI Schäfer IT Solutions GmbH

Software Engineer Customer Care

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Job

  • Level
    Junior
  • Job Field
    Application
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 3.175 € Gross/Month
  • Location
    Peggau
  • Working Model
    Onsite
  • Job Summary

    In this role, you handle customer inquiries regarding our warehouse management software, analyze issues in the Java application, and develop new software modules in the team, providing support to customers in the evenings and weekends.

    Job Technologies

    Your role in the team

    • Our product, WAMAS 5, offers our customers intelligent and efficient solutions for their warehousing and logistics processes.
    • We are now looking for motivated, dedicated individuals to strengthen our software development team!
    • Support for warehouse management software: As part of our software development team, you will be the point of contact for our customers and assist them in using our Warehouse Management Software.
    • Intensive onboarding phase: In our structured onboarding program, you will build knowledge within a dedicated project team before taking on Customer Care activities.
    • Handle customer inquiries: You take care of requests related to existing software solutions and ensure everything runs smoothly – all within the scope of our on-call model.
    • Error analysis: You identify and fix issues in our Java application.
    • Software Development: You design, develop, and test software modules.

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    Our expectations of you

    Education

    • You have completed a higher technical education in the IT field (HTL, FH, TU).

    Qualifications

    • You have good knowledge of an object-oriented programming language (e.g., Java).
    • You will occasionally take over the evening and weekend support for our customers.
    • You are looking forward to collaborating with the development team.
    • You want to continuously develop yourself professionally and personally.

    Experience

    • You have experience working with relational database systems (Oracle, MS SQL).
    • First experience in 2nd Level Support is an advantage, but not a requirement – we also welcome motivated beginners.

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    Benefits

    Work-Life-Integration

    Health, Fitness & Fun

    Food & Drink

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    Job Locations

    Map of company locations
    • Location Peggau

      Location Peggau

      Friesachstraße 15

      8114 Friesach bei Graz

      Austria

    Topics that you deal with on the job

    This is your employer

    SSI Schäfer IT Solutions GmbH

    SSI Schäfer IT Solutions GmbH

    Friesach Bei Graz, Graz, Wels

    More than 1100 IT experts from all over the world – including about half of them working for SSI Schäfer Solutions in the greater Graz area – combine software and hardware to create high-performance applications.

    Description

  • Company Size
    250+ Employees
  • Founding year
    1986
  • Language
    German, English
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Industry, Production, Internet, IT, Telecommunication, Logistics, Transportation
  • Dev Reviews

    by devworkplaces.com

    Total

    (4 Reviews)
    4.5
    • Culture

      4.6
    • Career Growth

      4.6
    • Engineering

      4.2
    • Workingconditions

      4.7
    All Dev Reviews on devworkplaces.com
    Logo SSI Schäfer IT Solutions GmbH

    Software Engineer Customer Care

    Salary
    from 3.175 € Gross/Month
    Location
    Peggau
    Working Model
    Onsite
    Easy Apply
    Easy Apply

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