Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.300 € Gross/Month
- Location
- Salzburg
- Working Model
- Onsite
AI Summary
In this role, you analyze technical issues in 2nd and 3rd level support, advise customers on software application, and optimize projects for improved stability.
Job Technologies
Your role in the team
- Analysis and resolution of complex technical issues within the scope of 2nd and 3rd level support.
- Consulting internal and external clients on the efficient use of a modern software platform.
- Analysis of customer projects regarding stability and optimization potential.
- Collaboration with internal specialist teams to continuously improve support processes.
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Our expectations of you
Education
- Completed technical education in the field of IT, automation engineering, or a comparable qualification (HTL, FH, university).
Qualifications
- Solid knowledge of network technologies (Windows, ideally also Linux).
- Proficient in handling SQL databases and tools for network/system analysis.
- Knowledge of common industrial protocols is an advantage.
- Good German and English language skills, both written and spoken.
Experience
- Experience with industrial or automation software.
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Benefits
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This is your employer
IVM Technical Consultants
IVM Technical Consultantsbezirk has been operating in Austria for over 40 years, specializing in technical and commercial software & IT solutions, electronics & electrical engineering, plant engineering & automation, and mechanical engineering & design.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting