Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 4.200 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be responsible for the strategic development of digital education services, optimizing existing solutions, and managing annual budgeting and ongoing service controlling.
Job Technologies
Your role in the team
- You are tech-savvy, think economically, and want to actively contribute to the digital advancement in education.
- The Education Service Team bears overall responsibility for the applications and services in the education sector (schools, museums, libraries, eLearning, professional and special training, kindergartens).
- This includes support, further development, and maintenance, as well as economic responsibility and consulting regarding the deployment of existing and new solutions within the domain.
- You are responsible for simple to complex services (e.g., Moodle, Sitos, Bibliotheca, Littera) in the education sector.
- You develop a service strategy, including strategic positioning, consolidations or replacement of business or supporting services as a strategic framework for operational service delivery.
- You develop the service portfolio for the services you are responsible for (e.g., covering customer needs).
- You strategically design services within the responsible area (e.g., integrating the service into the service model).
- You are responsible for the annual economic planning and ongoing controlling of the services.
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Our expectations of you
Education
- Please note the required qualifications for this position.
Qualifications
- You have knowledge of the ITIL framework and relevant processes such as Incident Management, Problem Management, and Change Management.
- You can demonstrate good German language skills (at least Level B2).
- You are a born networker, with clients as well as colleagues.
- You are goal-oriented and enjoy delving into topics.
Experience
- You have several years of professional experience in the IT sector in the role of an application or service manager, as well as very good ICT skills (e.g., MS Office, Windows products, hardware, software).
- You bring experience in dealing with clients and advising them on ICT topics, ideally in the education or public sector.
- You bring experience with various tools (e.g., Remedy, Confluence, Jira, Planview, SAP, ELAK).
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Benefits
Food & Drink
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
Location Vienna
Modecenterstrasse 17-19/Unit 5
1110 Wien
Austria
Topics that you deal with on the job
This is your employer
Stadt Wien
Wien
The Magistrat of the City of Vienna employs approximately 65,000 workers, including the companies "Wiener Krankenanstaltenverbund" and "Wiener Wohnen". Of those employees, nearly half work for the company "Wiener Krankenanstaltenverbund". The wide range of services offered can be seen from the 260 different job groups.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
Service managers in the field of education
- Salary
- from 4.200 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
