Logo HS Timber Group GmbH

IT staff - 1st level support

Job

  • Level
    Experienced
  • Job Field
    IT, Support, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    35.000 to 37.500€ Gross/Year
  • Location
    Vienna
  • Working Model
    Onsite
  • Job Summary

    In this role, you serve as the first point of contact for internal IT inquiries, managing the installation, maintenance, and troubleshooting of Windows clients, along with updating IT documentation.

    Job Technologies

    Your role in the team

    • Single Point of Contact for our internal services via ticketing system (Jira), email, and phone.
    • Installation / Maintenance / Support of PCs, notebooks, and peripherals.
    • Support for the system and network administrator.
    • Installation, administration, and maintenance of the Windows client landscape.
    • Error analysis and troubleshooting.
    • User and Group Management for our internal services.
    • Creation and ongoing updating of IT documentation.

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    Our expectations of you

    Education

    • Completed technical education with an IT focus (HTL, university, university of applied sciences, or apprenticeship).

    Qualifications

    • In-depth Windows expertise.
    • Strong team skills combined with an independent, responsible, and reliable work approach.
    • Problem-solving skills and interest in new technologies.
    • Very good German and English skills.

    Experience

    • Initial professional experience in system or network administration.

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    Benefits

    Food & Drink

    Job Locations

    Map of company locations
    • Location Vienna

      Location Vienna

      Austria

    This is your employer

    HS Timber Group GmbH

    HS Timber Group GmbH

    Wien

    HS Timber Group is a long-established wood processing company of Austrian origin with very strong roots in Central and Eastern Europe, especially Romania. Wood is our passion. With around 3,500 employees in Austria, Germany, Finland and Romania, we produce high-quality wood products for industrial customers all over the world.

    Description

  • Company Type
    Established Company
  • Working Model
    Onsite
  • Industry
    Agriculture, Silviculture
  • Logo HS Timber Group GmbH

    IT staff - 1st level support

    Salary
    35.000 to 37.500€ Gross/Year
    Location
    Vienna
    Working Model
    Onsite

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