Level: Experienced

Job Field: IT, Support, Project

Employment Type: Full Time

Contract Type: Permanent employment

Salary: from 3.175 € Gross/Month

Location: Vienna

Working Model: Hybrid, Onsite

Job Summary

In this role, you will coordinate the technical on- and offboarding of employees, take over the IT procurement process, and serve as the first point of contact for technical issues in first level support.

Your role in the team

IT Coordination

Responsibility for the technical onboarding and offboarding of employees (hardware & software equipment, permissions, access management, ...).
Responsibility for IT procurement (hardware, licenses, ...).
Ongoing coordination with the IT service provider
First point of contact for technical issues (First Level Support)
Organization of the internal departmental ticketing system, including sprint planning

Further development and ongoing updating of the Integrated Management System

Support management

Scheduling coordination
Organization of business trips
Administrative support for ad hoc requests

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Our expectations of you

Education

You have completed a business education, ideally with a technical focus.

Qualifications

You place great importance on customer and service orientation and respond dynamically to changing requirements.
You possess a high level of organizational skills, self-responsibility, reliability, and accuracy.
You maintain an open communication style and know how to communicate professionally with different personalities.
You know how to set priorities and bring implementation strength.