Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 35.000 € Gross/Year
- Location
- Stadt Bregenz
- Working Model
- Onsite
Job Summary
In this role, you assist the IT department with the setup, management, and maintenance of workstations, as well as documenting internal IT guides and analyzing technical requests in first-level support.
Job Technologies
Your role in the team
- Support in the setup, maintenance, and management of workstations, devices, and software components in an international IT environment.
- Documentation and further development of internal IT guidelines, instructions, and knowledge articles for efficient troubleshooting.
- Recording and initial processing of technical inquiries as well as fault analysis within the scope of first-level support for all company departments.
- Independent forwarding of complex issues to the appropriate IT departments or subsequent support units.
- Active involvement in improving internal IT processes as well as optimizing service quality.
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Our expectations of you
Education
- Completed IT training (e.g., IT technician, system administrator) or comparable relevant professional experience.
Qualifications
- Familiar with modern IT service platforms and support systems (e.g., ticket solutions like Jira Service Management).
- Solid knowledge in the administration of Microsoft technologies, particularly Windows 10/11, Microsoft 365, and Active Directory.
- Analytical thinking skills as well as an independent, conscientious, and solution-oriented approach.
Experience
- Initial experience in managing IT workstations, including hardware setup and user administration.
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Benefits
Work-Life-Integration
More net
Health, Fitness & Fun
Job Locations
Location Stadt Bregenz
Vorarlberg
Austria
This is your employer
CETEO GmbH
CETEO GmbH focuses on recruiting IT experts and assists companies in identifying suitable professionals. Since 2023, it offers comprehensive services in IT recruiting.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT support staff
- Salary
- from 35.000 € Gross/Year
- Location
- Stadt Bregenz
- Working Model
- Onsite
