Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 48.000 € Gross/Year
- Location
- Klagenfurt
- Working Model
- Onsite
Job Summary
In this role you manage Jira support queue, analyze and prioritize incidents, apply configuration changes on Linux and virtualization stacks for troubleshooting and RCA, create developer-facing tickets and work in an agile team.
Job Technologies
Your role in the team
- Maintenance of the Jira-Support-Ticket-Queue as well as communication with the internal Operations department.
- IMPORTANT RULES: - Maintain the original formatting and structure - Translate technical terms correctly (e.g. "Frontend", "Backend", "DevOps", "Scrum Master") - Use industry-standard terminology for HR and tech - Maintain the tone (formal/informal, you) - Translate only the text, do not add explanations - Keep the structure in bullet points - Technical terms that are internationally used may remain untranslated - Pay attention to correct grammar and natural flow Text to translate: Analysis and prioritization of support tickets.
- Carrying out configuration changes on Linux systems or on the virtualization stack for troubleshooting or root cause analysis.
- Creation and preparation of tickets for developers.
- Integration into an agile software development team.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed bachelor's degree in Computer Science, IT, software development, or a comparable qualification.
Qualifications
- Very good Linux knowledge.
- Knowledge of KVM or other virtualization technologies is advantageous.
- German and English language skills, in spoken and written form.
Experience
- IMPORTANT RULES: - Maintain the original formatting and structure - Translate technical terms correctly (e.g., "Frontend", "Backend", "DevOps", "Scrum Master") - Use industry-standard terminology for HR and tech - Preserve the tone (formal/informal, you) - Translate only the text, do not include explanations - Keep the structure in lists - Technical terms that are internationally used can remain untranslated - Ensure correct grammar and natural flow Text to translate: Experience in testing complex systems.
- Knowledge in software development or software operations as well as support experience is desirable.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
More net
Food & Drink
Health, Fitness & Fun
Job Locations
Topics that you deal with on the job
This is your employer
ANEXIA Internetdienstleistungs GmbH
Klagenfurt Am Wörthersee, Graz, Wien
Anexia was founded by Alexander Windbichler in Klagenfurt, Austria in 2006. The IT service provider offers high-quality and individual solutions in the area of cloud hosting and managed hosting as well as custom software development and app development.
Description
- Company Size
- 50-249 Employees
- Founding year
- 2006
- Company Type
- Digital Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.0
Career Growth
4.0Culture
4.0Engineering
3.2Workingconditions
4.8
2nd Level Support Virtualization Stack
- Salary
- from 48.000 € Gross/Year
- Location
- Klagenfurt
- Working Model
- Onsite
