Logo ANEXIA Internetdienstleistungs GmbH

2nd Level Support Virtualization Stack

Job

  • Level
    Experienced
  • Job Field
    IT, Support, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 48.000 € Gross/Year
  • Location
    Klagenfurt
  • Working Model
    Onsite
  • Job Summary

    In this role you manage Jira support queue, analyze and prioritize incidents, apply configuration changes on Linux and virtualization stacks for troubleshooting and RCA, create developer-facing tickets and work in an agile team.

    Job Technologies

    Your role in the team

    • Maintenance of the Jira support ticket queue and communication with the internal operations department.
    • Analysis and prioritization of support tickets.
    • Performing configuration changes on Linux systems or the virtualization stack for troubleshooting or root cause analysis.
    • Creation and preparation of tickets for developers.
    • Integration into an agile software development team.

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    Our expectations of you

    Education

    • Completed bachelor's degree in Computer Science, IT, Software Development, or a comparable qualification.

    Qualifications

    • Very good Linux skills.
    • Knowledge of KVM or other virtualization technologies is an advantage.
    • Proficiency in spoken and written German and English.

    Experience

    • Experience in testing complex systems.
    • Knowledge in software development or software operations as well as support experience is desirable.

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    Benefits

    Work-Life-Integration

    More net

    Food & Drink

    Health, Fitness & Fun

    Job Locations

    Map of company locations
    • Location Klagenfurt

      Kärnten

      Austria

    Topics that you deal with on the job

    This is your employer

    ANEXIA Internetdienstleistungs GmbH

    ANEXIA Internetdienstleistungs GmbH

    Klagenfurt Am Wörthersee, Graz, Wien

    Anexia was founded by Alexander Windbichler in Klagenfurt, Austria in 2006. The IT service provider offers high-quality and individual solutions in the area of cloud hosting and managed hosting as well as custom software development and app development.

    Description

  • Company Size
    50-249 Employees
  • Founding year
    2006
  • Company Type
    Digital Agency
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Dev Reviews

    by devworkplaces.com

    Total

    (2 Reviews)
    4.0
    • Career Growth

      4.0
    • Culture

      4.0
    • Engineering

      3.2
    • Workingconditions

      4.8
    All Dev Reviews on devworkplaces.com
    Logo ANEXIA Internetdienstleistungs GmbH

    2nd Level Support Virtualization Stack

    Salary
    from 48.000 € Gross/Year
    Location
    Klagenfurt
    Working Model
    Onsite
    Diversity
    Open for all genders

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