Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 48.000 € Gross/Year
- Location
- Klagenfurt
- Working Model
- Onsite
Job Summary
In this role you manage Jira support queue, analyze and prioritize incidents, apply configuration changes on Linux and virtualization stacks for troubleshooting and RCA, create developer-facing tickets and work in an agile team.
Job Technologies
Your role in the team
- Maintenance of the Jira support ticket queue and communication with the internal operations department.
- Analysis and prioritization of support tickets.
- Performing configuration changes on Linux systems or the virtualization stack for troubleshooting or root cause analysis.
- Creation and preparation of tickets for developers.
- Integration into an agile software development team.
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Our expectations of you
Education
- Completed bachelor's degree in Computer Science, IT, Software Development, or a comparable qualification.
Qualifications
- Very good Linux skills.
- Knowledge of KVM or other virtualization technologies is an advantage.
- Proficiency in spoken and written German and English.
Experience
- Experience in testing complex systems.
- Knowledge in software development or software operations as well as support experience is desirable.
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Benefits
Work-Life-Integration
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Job Locations
Topics that you deal with on the job
This is your employer
ANEXIA Internetdienstleistungs GmbH
Klagenfurt Am Wörthersee, Graz, Wien
Anexia was founded by Alexander Windbichler in Klagenfurt, Austria in 2006. The IT service provider offers high-quality and individual solutions in the area of cloud hosting and managed hosting as well as custom software development and app development.
Description
- Company Size
- 50-249 Employees
- Founding year
- 2006
- Company Type
- Digital Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.0
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4.0Engineering
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4.8