Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 45.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you will manage IT infrastructure, assist users with hardware issues, optimize Google Workspace, and ensure the smooth operation of network equipment at our office location.
Job Technologies
Your role in the team
- You'll connect with the role if you enjoy overseeing the maintenance, configuration, and reliable operation of user endpoint devices, including laptops, desktops, and mobile devices.
- Providing high quality 1st and 2nd level support to our global workforce via dedicated ITSM tooling.
- Managing and further enhancing ecosio's Google Workspace environment, ensuring it is securely configured and integrated with other tools and services.
- Managing on-boarding and off-boarding processes, as well as logistics, with an emphasis on remote working.
- Ensuring smooth operations of all the IT and network equipment (firewalls, switches, APs) within our Vienna HQ office.
- Supporting compliance with various frameworks (such as ISO27001, ISO 22301, etc) in close collaboration with the IT Security team.
- Working closely with the internal and external stakeholders to ensure seamless integration between local IT infrastructure and cloud environments, optimizing performance and ensuring security.
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Our expectations of you
Qualifications
- To connect with ecosio, it is important to have a tech background, such as a software engineer or similar.
- Expertise in troubleshooting hardware (laptops, mobile phones) with all 4 major operating systems (Windows, Android, Mac OS, iOS).
- Knowledge of SaaS platform and user management.
- Fluency in English required, proficiency in German is an advantage.
Experience
- 3+ years of experience in IT support roles within international environments.
- Experience with Google Workspace administration, Slack, Jamf, MDM systems, ITSM tooling and processes, Microsoft (365, Intune, Azure).
- Strong hands-on technical experience with managing IT infrastructure.
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Benefits
Work-Life-Integration
- 🕺No Dresscode
- 🙅♂️No All-In Contracts
- 🏠Home Office
- ⏰Flexible Working Hours
- 🚌Excellent Traffic Connections
Health, Fitness & Fun
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Job Locations
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This is your employer
ecosio
München, Wien
At ecosio, we're leading providers of B2B integration, specializing in electronic data exchange (EDI), supplier relationship management (SRM) and e-invoicing. We ensure automated communication along entire supply chains and work with businesses from a range of industries - from high-tech cable car manufacturers to traditional breweries and food suppliers, all the way to global automotive companies.
Description
- Company Size
- 50-249 Employees
- Founding year
- 2012
- Language
- German, English
- Company Type
- Startup
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.4
Engineering
4.0Career Growth
4.3Workingconditions
4.5Culture
4.7