Job
- Level
- Experienced
- Job Field
- IT, System, Test/QA
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.977 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will support IT solutions in the customer area, conduct testing, monitor platforms for high availability, and coordinate external service providers to ensure operational stability.
Job Technologies
Your role in the team
- System Support & Assistance: Second/Third Level Support for IT solutions in the Market & Customer sector, including on-call duty and incident management.
- Test Management & Quality Assurance: Planning, coordination, and execution of tests as well as the development of test cases with specialist departments.
- Service Introduction & Training: Support with the rollout of new services and training of the specialist departments.
- Interface & Error Analysis: End-to-End monitoring of platforms, processes, and services including error analysis.
- Service Provider Coordination: Management of external partners to ensure system availability and stability.
- Documentation & Reporting: Creation of solution documentation, SLA monitoring, and regular reporting.
- Support for the Application Manager: Involvement in claim management, cost estimations, budgeting, and invoice approval.
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Our expectations of you
Education
- Completed Matura with a focus on IT, IT studies, or apprenticeship with relevant professional experience.
Qualifications
- Personal competencies: self-responsibility, flexibility, teamwork skills, and problem-solving ability.
- Analytical Thinking: Ability to quickly grasp complex issues and present them clearly.
- Soft Skills: Confident demeanor and assertiveness.
- Technical know-how (advantageous): basic API knowledge, interface technology, IT architecture, Jira/Confluence.
- The desire to make Vienna climate-ready for the future together with the Vienna Stadtwerke Group.
Experience
- Industry experience (preferred): Knowledge of the mobility or public transport market as well as relevant professional experience.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Job Locations
Location Vienna
Erdbergstraße 202
1030 Wien
Austria
Topics that you deal with on the job
This is your employer
Wiener Linien GmbH & Co KG
Wien
The Wiener Linien GmbH & Co KG are the top choice for mobility in the city of Vienna. We build and operate the network of subway, bus, and tram lines in the city and make sure that 2.5 million passengers each day get to their destination quickly, safely, and comfortably.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
Application Operations Specialist
- Salary
- from 3.977 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
