Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.461 € Gross/Month
- Location
- Salzburg
- Working Model
- Onsite
Job Technologies
Your role in the team
- First point of contact for IT questions and problems in the client environment.
- Inquiries and incidents in the ticket system - fast, solution-oriented and service-friendly.
- Installation, configuration and maintenance of our Windows-based client hardware (laptops, desktops, etc.).
- Support for our peripherals (e.g. docking stations, monitors, headsets, printers and scanners).
- Review and monitor security policies and compliance requirements.
- Support in the planning and implementation of Windows rollout projects.
- Active participation in the further development of our desktop service processes.
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Our expectations of you
Education
- Completed training in the IT field (e.g. IT specialist in system integration) or comparable qualification.
Qualifications
- Solid knowledge of Windows 10/11 and Office 365.
- High degree of service orientation, personal responsibility and ability to work in a team.
Experience
- Experience in implementing a desktop service.
- Professional experience in 1st level support or user helpdesk.
- Experience with ticket systems.
- Ideally experience in a regulated or sensitive environment (e.g. healthcare, MedTech, KRITIS).
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Benefits
More net
Job Locations
Location Salzburg
5020 Salzburg
Austria
This is your employer
Salvida Holding GmbH
Salvida Holding GmbH operates as a holding company, acquiring and managing stakes in various businesses. Known in the healthcare sector, it aims to enhance quality of life through innovative products. Employees benefit from a creative and dynamic work environment.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Healthcare, Social Sector
IT Support Engineer - 1st Level Support / User Helpdesk
- Salary
- from 2.461 € Gross/Month
- Location
- Salzburg
- Working Model
- Onsite
