Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 49.000 € Gross/Year
- Location
- Gemeinde Wiener Neudorf, Gemeinde Mödling
- Working Model
- Onsite
Job Summary
In this role, you handle technical inquiries from existing customers about smart metering solutions, working closely with sales and production on tailored solutions and offers, including complaint resolutions.
Your role in the team
- You handle technical inquiries and orders from existing customers (public clients, utility companies, and commercial customers) via phone and email, clarify details regarding product selection and sizing, and support each inquiry individually until successful implementation.
- They assist clients with technical questions regarding smart metering solutions connected to data networks and find practical solutions.
- You create technical proposals, review order documents, and assist with product customization and updates.
- You handle the complaint processing and ensure a professional and sustainable resolution.
- You work closely with sales, production, and purchasing, analyze technical records and statistics, and create meaningful product documentation as needed.
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Our expectations of you
Education
- You have completed a technical education (preferably HTL or equivalent), preferably in Electronics and Technical Informatics or a related field.
Qualifications
- They are characterized by a high IT affinity and interest in smart technologies, as well as a confident handling of MS Office.
- You are interested in technical product innovations and are characterized by a high degree of practical orientation.
- You score with a friendly and professional demeanor on the phone, a structured and solution-oriented work approach, as well as your team spirit.
Experience
- You bring several years of experience in customer contact — ideally in a technical environment — and impress with a high level of service orientation.
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What we offer
- You can expect a long-term, secure employment in a stable Austrian company with its own production facility.
- You will receive comprehensive training from the well-coordinated team and will gradually grow into this diverse position with responsibility and room for initiative.
- You benefit from flat hierarchies, short decision-making processes, and a collegial working environment.
- You will become part of a appreciative corporate culture that values cohesion, mutual support, and team spirit.
- You enjoy attractive additional benefits such as a company pension scheme, a meal allowance, and a free employee parking space.
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Benefits
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Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Squadra Personalmanagement GmbH
Founded in 2010, Squadra Personalmanagement GmbH offers tailored personnel solutions and individual career strategies. The company focuses on Office, IT, and Engineering, supporting both newcomers and experienced professionals in their career development.
Description
- Company Type
- Recruiting Agency
- Working Model
- Onsite
- Industry
- Recruitment Agency
Technical Support - Smart Metering & Measurement Technology
- Salary
- from 49.000 € Gross/Year
- Location
- Gemeinde Wiener Neudorf, Gemeinde Mödling
- Working Model
- Onsite
- Diversity
- Open for all genders
