Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.000 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle 2nd Level support cases, conduct problem analysis, and create user manuals. You configure and install RIS and PACS products while training our users.
Job Technologies
Your role in the team
- As a 2nd Level Support, you handle support cases from 1st Level, analyze them in detail, and ensure sustainable troubleshooting.
- You handle IT tickets, perform problem analysis, and troubleshoot.
- Through your experience, you create user manuals and know-how articles for our knowledge base.
- As an applicator, you actively participate in diverse IT projects.
- You configure, install, and train our RIS and PACS products.
This text has been machine translated. Show original
Our expectations of you
Education
- You have formal education or professional experience in the IT/Computer Science field.
Qualifications
- Your IT affinity and enjoyment in solving technical problems distinguish you.
- You are a communicative personality with a high level of service orientation.
- You work independently and possess a quick comprehension as well as out-of-the-box thinking.
- You enjoy learning and working with a versatile industry solution.
- You are a team player.
- You have knowledge in the area of Microsoft Server and Client Operating Systems & MS Office.
- You have excellent German skills (C2) and at least rudimentary English skills in speaking and writing.
Experience
- Basic knowledge of SQL (experience with queries and database maintenance).
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Job Locations
This is your employer
D.A.T.A. Corporation Softwareentwicklungs GmbH
Wien
The D.A.T.A Corporation AUTOMED has specialised in developing high-end software for radiology departments. Our software solutions are tailored specifically to the needs and demands of radiologists.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)4.4
Culture
5.0Engineering
3.6Workingconditions
4.4Career Growth
4.6
IT Support Engineer and Application Engineer
- Salary
- from 3.000 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
