Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 3.251 to 4.105€ Gross/Month
- Location
- Graz, Wels
- Working Model
- Hybrid, Onsite
Your role in the team
- A customer has a special request - be it the planning of a photovoltaic system with storage solution and wallbox or the solution of a technical problem on an existing system.
- As a technical support professional, you are the first point of contact for our customers and ensure that their concerns are resolved competently and efficiently.
- You will provide our customers with advice and support by phone and email in German and English, find practical solutions, and ensure first-class support.
- You will also take an active role in knowledge transfer - be it through training courses, customer seminars or personal exchanges at trade fairs.
- Contact person for national and international customers (e.g. electrical installers and Fronius System Partners).
- Analysis and solution of technical inquiries regarding photovoltaic systems, storage solutions and wallboxes.
- Conducting internal and external training for customers and partners.
- Support in the development of training materials.
- Technical support at trade fairs and in-house exhibitions.
- Carrying out service operations to provide optimal customer support.
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Our expectations of you
Education
- Completed technical training (preferably apprenticeship, HTL, or similar in the field of electrical engineering).
Qualifications
- Great interest and enthusiasm for technical topics and renewable energy.
- Communicative and open-minded personality.
- Independent and solution-oriented way of working.
- Fluent German and proficient English skills.
- Solid IT skills (MS Office).
Experience
- Ideally with initial experience in technical/customer support.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Job Locations
Location Graz
Steiermark
Austria
Location Wels
4600 Oberösterreich
Austria
Topics that you deal with on the job
This is your employer
Fronius International GmbH
Pettenbach, Sattledt, Steinhaus, Thalheim Bei Wels, Wels, Stierofen, Wien, Neuhof, Berlin, Wels, Pettenbach, Wels
Today, Fronius stands on three main pillars: Perfect Welding, Solar Energy, and Perfect Charging. Our products are manufactured for the global welding equipment market, we offer inverters and storage systems to photovoltaic customers as well as battery charging systems.
Description
- Company Size
- 250+ Employees
- Founding year
- 1945
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Industry, Production, Electronics, Automatization, Power Sector, Economy
Dev Reviews
by devworkplaces.com
Total
(3 Reviews)3.7
Workingconditions
4.6Culture
3.7Engineering
3.0Career Growth
3.7
Technical Support Employee Solar & Energy
- Salary
- 3.251 to 4.105€ Gross/Month
- Location
- Graz, Wels
- Working Model
- Hybrid, Onsite
