Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 37.289 € Gross/Year
- Location
- Gemeinde Kennelbach
- Working Model
- Onsite
AI Summary
In this role, you manage multiple SaaS applications, coordinate service processes, integrate new tools, ensure SLAs, and create technical documentation for support teams.
Job Technologies
Your role in the team
- You will be responsible for the operation, continuous development, and lifecycle management of multiple SaaS applications (e.g., M365, Adobe Cloud, Mural, as well as third-party solutions within the M365 environment).
- You coordinate service processes and interfaces between Corporate IT and external service providers.
- You reliably ensure SLAs, data protection, and security standards in daily operations.
- You integrate new SaaS tools into our system landscape and manage changes, releases, as well as problem and incident management processes.
- You build and maintain self-service offerings and automation options along the Shift-Left principle.
- You create and maintain clear technical documentation for First‑ and Second‑Level Support.
- You implement the solutions into monitoring, measure SLA compliance, and detect incidents early.
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Our expectations of you
Education
- You have a completed degree in Computer Science, Business Informatics, or a comparable qualification.
Qualifications
- You work in a structured and solution-oriented manner and are happy to take responsibility.
- You possess in-depth knowledge of ITIL processes – ideally, you are even certified.
- You possess strong coordination and communication skills in German and English, both written and spoken.
Experience
- You have several years of experience in managing SaaS applications and are well-versed in established IT service processes.
- You bring practical experience with ServiceNow, Azure AD, Office 365, or comparable tools.
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Benefits
Health, Fitness & Fun
- 👨🏻🎓Mentor Program
- 🧠Mental Health Care
- 🚲Bicycle Parking Space
- 💰Team Budget for Free Use
- 👩⚕️Company Doctor
- 🎳Team Events
- 🏋🏿♂️Fitness Offers
- 🚲Jobbike
More net
- 🚙Poolcar
- 🛍Employee Discount
- 🎁Employee Gifts
- 📱Company Phone for Private Use
- 👴🏻Company Retirement Provision
- 💵Bonus Payments
- 🚎Public Transport Allowance
Work-Life-Integration
- 🙅♂️No All-In Contracts
- 🕺No Dresscode
- 🅿️Employee Parking Space
- 🏠Home Office
- ⏰Flexible Working Hours
- ⏸Educational Leave/Sabbatical
- 🚌Excellent Traffic Connections
Food & Drink
Job Locations
Location Gemeinde Kennelbach
Friedrich-Schindler-Straße 12
6921 Kennelbach
Austria
Topics that you deal with on the job
This is your employer
Gebrüder Weiss GmbH
Kennelbach, Wolfurt, Maria Lanzendorf
Gebrüder Weiss is one of Europe's leading transport and logistics companies, with around 8,000 employees, 180 company-owned locations, and a yearly turnover of 2.5 billion Euros (preliminary for 2021).
Description
- Company Size
- 250+ Employees
- Founding year
- 1823
- Language
- German
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication, Logistics, Transportation
Service Manager for SaaS Applications
- Salary
- from 37.289 € Gross/Year
- Location
- Gemeinde Kennelbach
- Working Model
- Onsite
