Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 40.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will assist first-level support with complex IT issues, contribute to the development of the ticketing tool, and manage user rights within the identity management system.
Job Technologies
Your role in the team
- You support the first-level support with challenging issues and also provide efficient on-site assistance when needed.
- You quickly identify and analyze key disruptions.
- You are jointly responsible with our provider for the further development of the ticketing tool and the identity management system.
- You are responsible for managing users and user permissions.
- You actively participate in infrastructure projects and take on your own initiatives.
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Our expectations of you
Education
- IT-oriented training as well as ideally two to three years of relevant professional experience in IT support.
Qualifications
- Excellent MS Windows 11 and MS Office skills (Microsoft 365 Suite).
- Very good German and good English skills.
- Solution-oriented action and service orientation complete your profile.
Experience
- Experience in IT security and basic networking knowledge.
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Benefits
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This is your employer
Raiffeisen Bank International AG
Wien, Wien
The Raiffeisen Bank International AG (RBI) is a leading commercial and investment bank in Austria and also considers Central and Eastern Europe (CEE) to be its home market. In CEE, the RBI has a tightly knit network of subsidiaries, leasing companies, and a variety of specialized financial service providers in 17 markets.
Description
- Company Size
- 250+ Employees
- Founding year
- 2010
- Language
- English
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Dev Reviews
by devworkplaces.com
Total
(4 Reviews)4.1
Career Growth
4.0Culture
4.4Engineering
3.6Workingconditions
4.7
IT support employees
- Salary
- from 40.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
