Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Apprenticeship
- Salary
- from 38.980 € Gross/Year
- Location
- Salzburg
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Recording and describing IT requests or fault reports and forwarding them to 2nd level support
- Support for internal users by phone, email and ticket system
- Procurement, provision, installation, configuration, administration, maintenance, documentation and dismantling of workplace and mobile systems
- Independent detection and resolution of errors (troubleshooting)
- Advising internal IT customers on application and technical issues and developing solutions
- Supporting users from problem acceptance to problem resolution
- Technical support for our apprentices in the IT sector
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Our expectations of you
Education
- Completed technical training (apprenticeship, FS or HTL) with a focus on computer science
Qualifications
- Very good IT knowledge in Office and Windows environment
- High degree of teamwork and goal orientation as well as reliable and independent working style
- Service and solution-oriented thinking
- Very good knowledge of German and good knowledge of English
Experience
- Ideally, you already have some experience in a service desk team
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Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Job Locations
Location Salzburg
5020 Salzburg
Austria
This is your employer
MACO-Gruppe
Salzburg
Our MACO headquarters in the city of Salzburg includes our main administration as well as our main production facility. Here we have development, product management, purchasing, quality assurance, accounting and marketing. The key to our high rate of self-production (96 percent) is our in-house special machine fabrication department. Another highlight is our training workshop which is up to date with the latest technology advances.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Engineering Industry
IT Support Techniker
- Salary
- from 38.980 € Gross/Year
- Location
- Salzburg
- Working Model
- Hybrid, Onsite
