Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Salary
- from 30.730 € Gross/Year
- Location
- Gemeinde Wiener Neudorf
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you process phone support cases, analyze technical issues in merchandise management, network, and intranet, and document solutions independently.
Job Technologies
Your role in the team
- Telephone intake of support cases and other concerns of our branch employees.
- Professional prioritization, classification, and handling of issues and customer inquiries in the areas of inventory management, network, and intranet.
- Independent analysis, troubleshooting, and documentation of issues in the IT environment.
- Communication interface to internal groups.
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Our expectations of you
Education
- Completed training and strong interest in IT.
Qualifications
- High level of customer and service orientation.
- Basic technical understanding.
- Good MS Office skills Basic knowledge in hardware Linux and network knowledge desirable.
- Basic knowledge of SQL is an advantage.
- Good language proficiency.
- Willingness to work in shifts (6:30-14:30 or 12:00-20:30 during the week, as well as 1-2 Saturdays per month).
- Very good knowledge of German (at least Level B2).
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What we offer
- Long-term, diverse activity with a reliable employer in a collegial team.
- Family-friendly corporate culture with flexible working hours and home office (telecommuting) considering your individual needs.
- Numerous training and development opportunities within the company (5% of working time dedicated to self-organized further education).
- Employee discounts on shopping and travel.
- Good accessibility and parking available on site.
- A market-compliant, attractive, and performance-based gross annual salary starting from 30,730 euros (based on full-time employment), with willingness to overpay depending on experience and qualifications.
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Benefits
Health, Fitness & Fun
- 🤫Relaxation Rooms
- 👨🏻🎓Mentor Program
- ⚽️Tabletop Soccer, etc.
- 👩⚕️Company Doctor
- 🎳Team Events
- 🧘♀️Massage, Yoga, etc.
- 🏋🏿♂️Fitness Offers
- 🙂Health Care Benefits
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🕺No Dresscode
- 🅿️Employee Parking Space
- 🙅♂️No All-In Contracts
- 🏠Home Office
- ⏰Flexible Working Hours
- 🍼Day Care for Kids
More net
- 💻Company Notebook for Private Use
- 🛍Employee Discount
- 👷♂️Additional Insurance
- 🎁Employee Gifts
- 🚙Company Car
Food & Drink
Job Locations
This is your employer
REWE Group Österreich
Wien, Premstätten, Wiener Neudorf, Wien
The IT department of the REWE Group Austria is made up of over 500 talented employees who develop innovative IT products and services that provide the best shopping experience in markets like BILLA, BILLA PLUS, PENNY, BIPA and ADEG. With customers and partners in Austria, Italy and nine other European countries, we are constantly developing new solutions for retail that will revolutionize commerce. In cross-functional product teams, colleagues from fields like IT Consulting, Development/Programming ,IT Operations and Organizational Management work together to digitize trade.
Description
- Company Size
- 250+ Employees
- Founding year
- 1953
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(4 Reviews)Workingconditions
3.8Career Growth
4.3Engineering
3.4Culture
3.6
IT Support Mitarbeiter
- Salary
- from 30.730 € Gross/Year
- Location
- Gemeinde Wiener Neudorf
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
