Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.947 € Gross/Month
- Location
- Steyr
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will provide remote support for our global locations, analyze and resolve hardware and software requests, assist with the Windows Server infrastructure, and document your activities in the ticketing system.
Job Technologies
Your role in the team
- Remote support for our locations (national & international)
- Coordination with local onsite technicians
- Support of employees in 1st and 2nd level support
- Analysis and processing of incoming requests regarding hardware and software issues
- Support in managing the Windows Server infrastructure
- Creation of user manuals and documentation
- Documentation of support activities in the ticket system
- Installation and maintenance of the client landscape and specialized software
- Support of end devices in the IT sector including mobile devices
- Participation in IT projects and implementations
- Participation in the procurement, complaint handling, and disposal of hardware
- Participation in IT audits and infrastructure evaluations
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Our expectations of you
Education
- Successfully completed education with a focus on IT (apprenticeship, HTL, university, etc.)
Qualifications
- Knowledge of network infrastructure, hardware (servers, SAN), Windows Server and clients, Microsoft standard applications (Office, SQL, Exchange, AD)
- Basic knowledge of Linux servers
- Knowledge of SAP R/3 is an advantage.
- Excellent communication skills in German and English
- Willingness to travel for occasional on-site visits (e.g., for audits or rollouts)
- Independent and conscientious work ethic
- Confidentiality
Experience
- Experience in remote support and cross-site IT support
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Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Job Locations
Topics that you deal with on the job
This is your employer
Steyr Motors
STEYR MOTORS GmbH produces high-performance diesel engines that are durable and reliable enough to withstand tough conditions in special vehicles and boats.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
IT Service Engineer
- Salary
- from 2.947 € Gross/Month
- Location
- Steyr
- Working Model
- Hybrid, Onsite
