Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Internship / school internship
- Salary
- from 2.195 € Gross/Month
- Location
- Steyr
- Working Model
- Onsite
Job Summary
In this training, you gain comprehensive knowledge in IT helpdesk, supporting employees with technical queries, documenting issues, and actively contributing to their resolution.
Your role in the team
- In the training on the second educational pathway, you will gradually grow into the role of an IT technician with us.
- As a quality thinker, you will gain insight into the various areas of IT and learn about the interconnections — from the hardware in our stores to the administration of central applications.
- In various IT-related questions, you are the first point of contact for our employees.
- You record inquiries and issues in the ticket system, resolve simpler topics independently, and escalate more complex cases to the 2nd level support accordingly.
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Our expectations of you
Qualifications
- You are a true lion/lioness when it comes to IT and bring a great interest to the field.
- With your technical understanding and solution-oriented thinking, you tackle every challenge.
- Whether in a team or independently: you bring the necessary drive, problem-solving skills, sense of responsibility, and reliability to our pack.
Experience
- Maybe you already have some experience in IT, or maybe not. Either way, we will prepare you for your new role.
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Steyr
4400 Oberösterreich
Austria
This is your employer
Hartlauer HandelsgesmbH
Steyr
Hartlauer provides jobs for over 1300 people in Austria. A dense network of 160 stores, a spectacle production plant in Steyr and an own laboratory for hearing aids in Graz offer a platform to 20 occupational groups!
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade
IT technician training in the IT helpdesk
- Salary
- from 2.195 € Gross/Month
- Location
- Steyr
- Working Model
- Onsite
