Support Job in Gemeinde Schwechat

First point of contact for users in the area of client-user support. Processing of various IT-related requests and disruptions (by telephone, email, personal contact or via the ticketing system). Troubleshooting and fault resolution. IT inventory...

1st Level Support Solving end-user IT problems. Hardware support (mobile devices, printers, laptops). Telephone and personal support for end users in questions relating to IT equipment (hardware and software). Execution of internal IT orders (setup,...

In this position, you will provide support services for the local infrastructure at our end customer and impress customers every day with your competent, professional and friendly manner. You support users with technical queries and problems and ensure...

Acceptance of inquiries and faults (first-level support). Error analysis and troubleshooting using remote desktop application. Managing user accounts (e.g. creating, modifying and deactivating accounts). Dispatch of tasks, requests and disruptions....

You are our most important contact to users in our national and international offices You resolve error situations in 1st level support and analyse deeper errors together with 2nd level support They are our interface to the central IT of the group and...

Installation and maintenance of endpoint hardware and software User support Network technical topics Mobile Device Management Support of the industry-specific software, the telephony landscape (Alcatel, Android), Troubleshooting in the Microsoft and...

Safety first! Ensuring/improving a safe working environment Implementing digital initiatives and providing high-quality reporting systems for the brewery Collaboration with local IT, Heineken IT project teams & internal support departments Independent...

Receiving telephone and electronic customer inquiries about the ApotronikXP inventory management solution and pharmacy IT Recording, categorizing, documenting and tracking inquiries in the internal ticket system Ensuring accessibility of the Apotronik...

You support our international customers, who are IT experts themselves, with technical questions and with the use of our products. You analyze inquiries and requirements independently and coordinate them technically and in terms of deadlines with our...

In this responsible position you are the contact person for all IT matters of our IT users in the Microsoft Windows and O365 environment You take over the telephone as well as personal IT support You handle support tasks in the helpdesk system...

Support for employees on site and via remote maintenance Administrative IT tasks Operation and monitoring of the hybrid infrastructure (Office 365, Azure, network, Windows 10 client, Windows server, Linux server) Analysis and reporting of data as well...

In this exciting and challenging position, you will be part of an experienced team and will be responsible for processing support cases in both 1st and 2nd level support. In our support team, you accept external and internal tickets and process the...