IT Services Manager Job in Vienna

In this role, you take ownership of the Customer Lifecycle Management system, lead incident and release management, and coordinate with DevOps teams and vendors for optimal process support.

In this role, you actively shape the ITSM solution, coordinate IT service processes according to ITIL standards, and train employees in their application. Additionally, you manage collaboration with departments and service providers.

IT Service Management is your world and you want to actively shape processes? If you enjoy designing ITSM processes efficiently and further developing a user-friendly ITSM tool, then you are exactly right with us! Continuous development, configuration,...

You ensure that our IT solutions run smoothly - with your experience in implementing and further developing systems, you contribute directly to the stability and performance of our internal IT. You will continuously improve our IT services by...

Join RBI's Credit Cards Tribe to ensure seamless, secure, and compliant IT service delivery in a hybrid environment (insourced and outsourced systems). You will bridge IT, Operations, and Business teams to safeguard customer onboarding, card issuance,...

To strengthen our IT Service Management team, we are looking for a self-reliant and solution-oriented personality. Together with your team, you are responsible for successful monitoring as well as problem and change management of our IT services. In...

You are responsible for the operation of our most important IT tools. You act as a hub between the Postbus IT department and the internal/external IT operators. You monitor and control the availability and quality of the services, take action if...

You are the central contact person for technical and organizational issues for our long-standing customers. You are responsible for ensuring the quality and availability of the agreed managed services. You are in regular communication with customers and...

Responsibility for service and application management of relevant core banking landscape services. Work within an agile tribe organization covering the whole software delivery life cycle. Incident, release and vulnerability management. Be part of the...

You... are responsible for IT services for individual software development and the associated continuous improvement process (CIP). ensure the quality of the data and the interfaces. are responsible for the corrective and adaptive maintenance of IT...

You are responsible for the operation of our most important IT tools. Modern bus operations require a lot of technology not only on the bus, but also in the background, e.g. for traffic planning and scheduling of our drivers. You act as a hub between...

Support in the conception, development and monitoring of sophisticated IT operating structures and processes in the three core areas. Analysis and assessment of IT risks and IT resilience. Active participation in the further development and optimization...

Monitoring the quality criteria agreed with customers for the smooth operation of IT services. Participation in the management of commissioned IT service providers with regard to the fulfillment of the agreed performance specifications (SLA parameters)....

You use your expertise to address internal technical issues and are not afraid to be on call. You will be responsible for operational system monitoring and support the further development of our IT service environment. Together with colleagues and...