Job
- Level
- Experienced
- Job Field
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 4.080 € Gross/Month
- Location
- Gemeinde Wiener Neudorf
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you analyze technical complaints of railway drives, identify root causes, organize tests, and document findings to contribute to product development.
Your role in the team
- As a Technical Claims Engineer, you analyze technical complaints of our railway drives worldwide.
- You identify causes even in complex cases, organize tests with specialist departments, and propose technical solutions.
- You conduct conversations with clients confidently - commercial or legal negotiations are not part of your responsibilities.
- You carefully document your insights, expand our Lessons Learned database, and contribute your experience to product development.
- In-depth technical analysis of complaints regarding our railway drives
- Root Cause Analysis
- Organization of external and internal tests and investigations
- Participation in the development of the technical solution
- Conducting complaint discussions with the customer
- Documentation of damage cases
- Maintaining a Lessons Learned database
- Bringing experience in design reviews of new products
- Technical support for our service department
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Our expectations of you
Education
- Completed technical education at a matriculation level (e.g., HTL)
Qualifications
- Strong technical interest, especially in the field of drive technology
- High communication skills and diplomatic tact in dealing with demanding customer situations
- Willingness to occasionally travel for business domestically and internationally
- Independent, responsible, and solution-oriented work approach
Experience
- Several years of relevant professional experience in vehicle technology or mechanical engineering
- Experience in conducting technical assessments is an advantage.
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Benefits
Work-Life-Integration
Food & Drink
Job Locations
Location Gemeinde Wiener Neudorf
Niederösterreich
Austria
Topics that you deal with on the job
This is your employer
Traktionssysteme Austria
Traction Systems Austria is the leading manufacturer of electromechanical drives for rail and road vehicles. We are the ideal contact for all questions relating to asynchronous and permanent magnet drives. As an independent full-service provider, we always have the right solution for the individual needs of our customers - from the first design drafts to offers for long-life value service to delivery.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Engineering Industry
Technical Claims Engineer
- Salary
- from 4.080 € Gross/Month
- Location
- Gemeinde Wiener Neudorf
- Working Model
- Hybrid, Onsite
