Job
- Level
- Experienced
- Job Field
- IT, Support, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.016 € Gross/Month
- Location
- Amstetten
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will resolve issues in high-security network environments and implement improvements remotely while closely collaborating with the consulting team and maintaining and documenting systems.
Job Technologies
Your role in the team
- In this position, you will manage highly redundant high-security network environments for our managed service clients.
- You are responsible for the recording, processing, and resolution of disturbances (2nd level support).
- You implement new requirements and improvements that can be executed remotely in the client environments.
- You will work closely with our consulting team (as 3rd level support), who will assist you in your activities.
- Maintenance, updates, and adjustments of customer systems.
- Analysis and troubleshooting of 2nd level support tickets.
- Remote implementation of firewalls, switches, and VPN solutions.
- Monitoring and documentation of customer environments.
- The products used include, among others: Fortinet FortiGate, F5, Ruckus Wireless, Aruba.
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Our expectations of you
Education
- You have completed an IT apprenticeship (apprenticeship, university of applied sciences, or IT college).
Qualifications
- You are familiar with network infrastructure (LAN, WAN, WLAN).
- Terms like dynamic routing protocols and IPSec are not foreign words to you.
- You enjoy working in a team and possess strong communication skills.
- You enjoy working independently and always with a solution-oriented approach.
- You enjoy troubleshooting.
- General requirements: German/English spoken and written, completed basic military service or civil service, impeccable conduct certificate.
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Benefits
Health, Fitness & Fun
More net
Work-Life-Integration
Job Locations
Location Amstetten
Feldstraße 13
3300 Amstetten
Austria
Topics that you deal with on the job
This is your employer
Antares-NetlogiX Netzwerkberatung GmbH
Amstetten
Antares NetlogiX has been a reliable IT service provider. Starting out with a focus on network and system management, they have expanded their services to include high-security solutions. They offer comprehensive project support, from helping clients write RFPs to providing complex network and security consulting. This experience also led them to introduce IT management methods that are now offered to customers.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
2nd Level Support IT Security
- Salary
- from 3.016 € Gross/Month
- Location
- Amstetten
- Working Model
- Hybrid, Onsite
