Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 3.500 to 5.000€ Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Primary contact for user problems in the area of CAD and PLM (Solid Edge/Siemens).
- Acceptance, prioritization, and processing of support cases.
- Installation and support for 200+ CAD users.
- Creating and managing the 3D CAD model library (management of standard parts).
- Independent research into possible causes of problems.
- Documentation of support cases in the ticketing system.
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Our expectations of you
Education
- Completed technical training (preferably with a focus on IT) or comparable qualification.
Qualifications
- Knowledge of Solid Edge/COMOS is an advantage.
- Basic network knowledge (TCP/IP, DHCP, DNS) desirable.
- Excellent knowledge of German and good knowledge of English, both written and spoken.
- Passion and joy in supporting professional IT systems.
- Social skills, communication skills and ability to work in a team.
- Friendly demeanor and professional manners.
- Calm, structured and result-oriented way of working.
- Hands-on mentality and high degree of helpfulness.
- Enthusiasm for new technologies and interest in continuous training.
- High level of personal responsibility and enjoyment in error analysis and troubleshooting.
Experience
- Relevant professional experience in the area of client support.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Vienna
Austria
Topics that you deal with on the job
This is your employer
HR Consulting Alexander Wozak GmbH
HR Consulting Alexander Wozak GmbH has been providing tailored solutions in personnel consulting and executive search for over 26 years. The company specializes in the search and selection of specialists and executives in the fields of IT, technology, industry, sales, and management.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
IT administrator for CAD systems
- Salary
- 3.500 to 5.000€ Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
