Logo GEKKO it-solutions GmbH

1st-level support staff

Job

  • Level
    Experienced
  • Job Field
    IT, Support, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 2.349 € Gross/Month
  • Location
    Vienna
  • Working Model
    Onsite
  • Job Summary

    In this role, you will process support requests and incident reports, maintain various client and server infrastructures, utilizing knowledge of Windows Server, Active Directory, and DHCP and DNS.

    Job Technologies

    Your role in the team

    • Recording, categorization, and processing of support requests and incident reports via phone and email.
    • Maintenance and operation of various clients and server infrastructures for our customers.

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    Our expectations of you

    Education

    • Successfully completed education with a focus on IT (apprenticeship in IT technology or HTL).

    Qualifications

    • Basic knowledge of Windows Server & Clients as well as services (Active Directory, DHCP, DNS, ..).
    • High communication and teamwork skills, enjoyment in making phone calls.
    • Proficiency in German, both spoken and written, relevant to the scope of duties, and good knowledge of English are desired.
    • B driver's license is an advantage.

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    Benefits

    Health, Fitness & Fun

    Food & Drink

    More net

    Work-Life-Integration

    Job Locations

    Map of company locations
    • Location Vienna

      Location Vienna

      Austria

    This is your employer

    GEKKO it-solutions GmbH

    GEKKO it-solutions GmbH

    Wien

    Since 1997, GEKKO has been a reliable partner for small and medium businesses in all industries when it comes to IT issues. Over 30 employees ensure that our clients can rely on a smooth operation of their IT infrastructure. We are dedicated to providing our clients with the best possible service so they can focus on growing their business.

    Description

  • Company Size
    1-49 Employees
  • Founding year
    1997
  • Company Type
    Digital Agency
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Dev Reviews

    by devworkplaces.com

    Total

    (1 Review)
    3.6
    • Engineering

      0.0
    • Career Growth

      3.2
    • Workingconditions

      3.4
    • Culture

      4.2
    All Dev Reviews on devworkplaces.com
    Logo GEKKO it-solutions GmbH

    1st-level support staff

    Salary
    from 2.349 € Gross/Month
    Location
    Vienna
    Working Model
    Onsite

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